SCM 414 EXAM 2 PRACTICE QUESTIONS & ANSWERS
What was UPS's global operations strategy when Mr. Abney took over as CEO in 2014?
A. Special focus on developed economies.
B. Pull out from developing countries.
C. Avoid countries where DHL is already present.
D. Special focus on the emerging economies. - Answers -D.
Who was UPS's major competitor in India in terms of volume share among international
logistics service providers?
A. DHL
B. FedEx
C. USPS
D. XPO Logistics - Answers -A.
Why didn't UPS have the flexibility to experiment with different business models based
on trial and error in India?
A. UPS maintained its experiment and modeling department in U.S.
B. Local Indian laws did not allow the international firms to run experiments.
C. Competitors already had a head start in Indian supply chain.
D. UPS was not welcomed by the local community. - Answers -C.
What happens when a logistics firm obtain Common Carrier Rights?
A. It allows the firm to do business internationally especially in developing nations.
B. It allows the logistics firm to deliver packages to both private and commercial
customers.
C. It allows the logistics companies to use local carriers for delivery purposes.
D. It allows every employee working for the carrier to own the share of the company. -
Answers -B.
What does the term "Synchronized Commerce" refer to?
A. Modifying supply chains to align goods, information and funds to deliver more
products and services to its customers.
B. A firm trying to synchronize its operations with its competitors in foreign countries.
C. Following your competitors' footsteps and investing in a foreign country.
D. Mirror the policies of other commerce partners before investing in a developing
country. - Answers -A.
On what model is UPS's delivery network based?
A. Sequential Delivery
B. Direct Shipping
C. Hub and Spoke
D. Point to Point - Answers -C.
What was India's open sky policy?
, A. India allows open use of drones for delivery.
B. Foreign airlines are allowed to have any number of flights to India (after the
agreement is signed).
C. All the foreign firms are required to have open air warehouses.
D. Any foreign airline can pass through Indian airspace whenever they want. - Answers
-B.
Which of the following is not a positive growth driver for UPS in the Indian industry?
A. Government policies to limit FDI.
B. Sustained GDP growth.
C. E-commerce and increased domestic consumption.
D. Expansion of infrastructure-logistics parks, freight corridors and highway
development. - Answers -A.
What is UPS four quadrant growth strategy?
A. Focusing on four categories: Ground Operations, Air Operations, Rail Operations,
and Sea Operations
B. Performance evaluation of the company after every four months.
C. Focus innovating existing business operations internally and externally and, likewise,
focus innovation on new entrepreneurial ventures both internally and externally.
D. Make investments into new emerging markets every four months. - Answers -C.
Why was India a difficult market to penetrate for UPS? Choose the most significant
reason.
A. Poor roads and highways infrastrucure.
B. Fragmented nature of the market and large number of competitors already present.
C. Hostile government policies.
D. Country's poor economic condition. - Answers -B.
What does supplier keiretsu mean?
A. process to make the operations lean so that the supplier can reduce its operational
cost.
B. close-knit networks of vendors that continuously learn, improve, and prosper along
with their parent companies.
C. vertical integration of suppliers. Just like what Ford did, bringing in all the auto
manufacturing processes in house.
D. tight scrutiny of suppliers and making them accountable for all their actions. -
Answers -B.
As part of the quality drive in the 1980s, US companies attempted to follow the
Japanese model of partnering with their suppliers through long-term contracts. Why
wasn't this movement successful?
A. The suppliers in US were not as accommodating as the ones in Japan.
B. The business environment in US was very unpredictable and no firm wanted to be in
long term relation with its suppliers.
What was UPS's global operations strategy when Mr. Abney took over as CEO in 2014?
A. Special focus on developed economies.
B. Pull out from developing countries.
C. Avoid countries where DHL is already present.
D. Special focus on the emerging economies. - Answers -D.
Who was UPS's major competitor in India in terms of volume share among international
logistics service providers?
A. DHL
B. FedEx
C. USPS
D. XPO Logistics - Answers -A.
Why didn't UPS have the flexibility to experiment with different business models based
on trial and error in India?
A. UPS maintained its experiment and modeling department in U.S.
B. Local Indian laws did not allow the international firms to run experiments.
C. Competitors already had a head start in Indian supply chain.
D. UPS was not welcomed by the local community. - Answers -C.
What happens when a logistics firm obtain Common Carrier Rights?
A. It allows the firm to do business internationally especially in developing nations.
B. It allows the logistics firm to deliver packages to both private and commercial
customers.
C. It allows the logistics companies to use local carriers for delivery purposes.
D. It allows every employee working for the carrier to own the share of the company. -
Answers -B.
What does the term "Synchronized Commerce" refer to?
A. Modifying supply chains to align goods, information and funds to deliver more
products and services to its customers.
B. A firm trying to synchronize its operations with its competitors in foreign countries.
C. Following your competitors' footsteps and investing in a foreign country.
D. Mirror the policies of other commerce partners before investing in a developing
country. - Answers -A.
On what model is UPS's delivery network based?
A. Sequential Delivery
B. Direct Shipping
C. Hub and Spoke
D. Point to Point - Answers -C.
What was India's open sky policy?
, A. India allows open use of drones for delivery.
B. Foreign airlines are allowed to have any number of flights to India (after the
agreement is signed).
C. All the foreign firms are required to have open air warehouses.
D. Any foreign airline can pass through Indian airspace whenever they want. - Answers
-B.
Which of the following is not a positive growth driver for UPS in the Indian industry?
A. Government policies to limit FDI.
B. Sustained GDP growth.
C. E-commerce and increased domestic consumption.
D. Expansion of infrastructure-logistics parks, freight corridors and highway
development. - Answers -A.
What is UPS four quadrant growth strategy?
A. Focusing on four categories: Ground Operations, Air Operations, Rail Operations,
and Sea Operations
B. Performance evaluation of the company after every four months.
C. Focus innovating existing business operations internally and externally and, likewise,
focus innovation on new entrepreneurial ventures both internally and externally.
D. Make investments into new emerging markets every four months. - Answers -C.
Why was India a difficult market to penetrate for UPS? Choose the most significant
reason.
A. Poor roads and highways infrastrucure.
B. Fragmented nature of the market and large number of competitors already present.
C. Hostile government policies.
D. Country's poor economic condition. - Answers -B.
What does supplier keiretsu mean?
A. process to make the operations lean so that the supplier can reduce its operational
cost.
B. close-knit networks of vendors that continuously learn, improve, and prosper along
with their parent companies.
C. vertical integration of suppliers. Just like what Ford did, bringing in all the auto
manufacturing processes in house.
D. tight scrutiny of suppliers and making them accountable for all their actions. -
Answers -B.
As part of the quality drive in the 1980s, US companies attempted to follow the
Japanese model of partnering with their suppliers through long-term contracts. Why
wasn't this movement successful?
A. The suppliers in US were not as accommodating as the ones in Japan.
B. The business environment in US was very unpredictable and no firm wanted to be in
long term relation with its suppliers.
