PREPARATION MANUAL
⫸ What is the result of analyzing current public relations efforts?
Answer: Understand the effectiveness of communication channels.
Discover the impact of different messages, channels, and markets.
Understand effectiveness of message and channels. A/B Testing.
⫸ What are the goals of public relations efforts? Answer: Increase open
communication (back and forth) and raise awareness and a positive
image.
Positive media relations is a results of a mix for reactive, proactive and
interactive roles.
⫸ What is the difference between reactive, proactive, and interactive
roles within public relations? Answer: Reactive - responding to media
requests
Proactive - informing media of upcoming events, news
Interactive - development of partnerships and relationship that benefits
both
⫸ What type of maintenance tasks should be employed in order to
reduce opening injuries from premises defect? Answer: Site-specific
scheduled inspections. Inspections are the foundations of both a good
risk management plan and maintenance program. This helps
,professionals provide a safe environment for leisure participants.
Opening and closing checklists are part of daily facility management.
⫸ What is premises defect? Answer: The concept that the facility is
responsible if there is an incident that could have been prevented without
negligence.
⫸ Who should be involved in developing policies? Answer: All staff
who are impacted by the policies should be the ones who develop them.
The board approves the policies. Policies are written and shared once
approved by board. All employees should sign off that they received the
policies.
⫸ What is the difference between rules and policies? Answer: Policies
are the guidelines to make management decisions that help reflect
principles in all areas of parks and rec management; Rules are the
specific actions requires to implement policies.
⫸ If a building built before 1992 is being renovated, and needs
accessibility improvements, what is the protocol? Answer: If the facility
is modified or built after 1992, then it is required to be accessible.
Caveat --> All barriers must be removed if it does not cause undo
difficulty or expense.
⫸ What are the priorities for barrier removal from the Dept of Justice?
Answer: 1. Provide access to "get through the door."
, 2. Provide access to the areas of programs and services.
3. Provide access to amenities of restrooms, drinking, phones.
4. Take other measures to programs and facilities for maximum benefit
⫸ What must a minor under age 18 have in order to participate in a
program? Answer: A waiver, but it is not enforceable unless signed by a
parent.
An agreement to participate is another document which describes the
dangers, rules, and instructions about the things parents should discuss
with their children.
⫸ What is the difference between routine maintenance and preventative
maintenance? Answer: Routine - small regular actions taken to prevent
wear and tear
Preventative - to reduce the potential for actual or major failures. Also
used to prolong life of equipment and reduce "downtime" of essential
equipment.
⫸ What are factors that determine frequency of preventative
maintenance? Answer: - Nature of the mechanics of the equipment
- Cost of the equipment
- How central is the equipment to the service delivery?
⫸ If you are on the project team for a new recreation center, and a new
change occurs regarding a construction detail, which procedure would