RTPM COMPREHENSIVE EXAM UPDATED QUESTIONS AND
ANSWERS GRADED A+
✔✔11. Who is responsible for strategic planning of projects and programs? -
✔✔Portfolio Manager/Portfolio Review Board
✔✔12. Who ensures that projects and programs meet the overall long-term objectives
of the organization? - ✔✔Portfolio Manager/Portfolio Review Board
✔✔13. Who is the primary beneficiaries (internal or external) of the completed project? -
✔✔Clients/Users
✔✔14. What is the term used to describe vendors, suppliers or contractors? -
✔✔Sellers
✔✔15. Who is an external organization that enters into a contractual agreement to
provide components or services necessary for the project? - ✔✔Business Partners
✔✔16. Who are external companies that have a special relationship with the
enterprise? - ✔✔Business Partners
✔✔17. Who can be potentially attained through a certification process? - ✔✔Business
Partners
✔✔18. Who fills a specified role such as installation, customization, training, or support?
- ✔✔Business Partners
✔✔19. Who have a management role in a core business area such as research and
development, design, manufacturing, provisioning, testing, or maintenance? -
✔✔Operations Managers
✔✔20. Who deals directly with producing and maintaining the marketable products or
services of the enterprise? - ✔✔Operations Managers
✔✔21. What incorporates completed projects into normal operations and provides the
long-term support? - ✔✔Operations Managers
✔✔22. Who are key individuals who play a management role within an administrative or
functional area of the business? - ✔✔Functional Managers
✔✔23. Who are assigned their own permanent staff to carry out the ongoing work? -
✔✔Functional Managers
,✔✔24. Who is responsible for managing multiple related projects in a coordinated way
to maintain consistency? - ✔✔Program Managers
✔✔25. Who is responsible for direct management of a project? - ✔✔Project Managers
✔✔26. Who manages are aspects of the project form inception through final closeout? -
✔✔Project Managers
✔✔27. What is a discipline that encompasses planning, organizing, and managing
resources to achieve successful completion of specific project goals and objectives? -
✔✔Telecommunications project management
✔✔28. What are the four steps to Telecommunications Project Management (TPM) -
✔✔Developing, implementing, tracking and closing
✔✔29. Without a ______________, a project cannot be controlled. - ✔✔plan
✔✔30. List the 10 TPM Knowledge Areas - ✔✔human resource management, scope,
integration, time, cost, quality, communication, risk, stakeholder, procurement
✔✔31. In which knowledge area is project safety? - ✔✔Human resources
✔✔32. Which knowledge area involves engaging the right people to do the job and
ensuring they are properly trained, equipped, and motivated? - ✔✔Human Resources
✔✔33. _________________ defines the type, amounts, and limits of the work to be
performed during the execution of the project. - ✔✔Scope Management
✔✔34. What is the breakup of a large project into multiple small projects? -
✔✔Integration Management
✔✔35. What covers time estimates and schedules? - ✔✔Time Management
✔✔36. What includes the development of a cost estimate and project budget? -
✔✔Cost Management
✔✔37. What includes a detailed review of the design documentation throughout the
project? - ✔✔Quality Management
✔✔38. If the ICT professional is responsible for the build portion of the project, what two
components are added to the quality management? - ✔✔Detailed review, physical
quality, client value
, ✔✔39. What includes scheduled meetings and the use of electronic media? -
✔✔communication management
✔✔40. What includes injury, professional damage, scheduling conflicts, and errors &
omissions? - ✔✔risk management
✔✔41. What should be completed before a company submits a proposal on a project? -
✔✔risk management
✔✔42. What includes the identification of all internal and external stakeholders? -
✔✔stakeholder management
✔✔43. Who is responsible for integrating and mitigating the influence and interests of
each stakeholder into the project plan? - ✔✔The Project Manager
✔✔44. Who is responsible for ensuring the stakeholders' expectations are addressed
within the overall constraints of the project? - ✔✔The project manager
✔✔45. An ICT professional must understand the client's________________,
______________, ___________________, and _______________________. -
✔✔business, industry, technology, and strategic plan.
✔✔46. The ICT professional should understand the client's: ______________,
_______________, and ___________. - ✔✔strengths and weaknesses, vertical market
and unique requirements
✔✔47. The purpose of a project plan is to provide: - ✔✔A tool for managing
understanding of the work, a list of project objectives, specific tasks, staffing,
roadblocks, a definition of documents used and a way to get a committed team.
✔✔48. How do you end each project? - ✔✔with a lesson learned meeting
✔✔49. What is a lessons-learned meeting? - ✔✔a meeting at the end of a project to
figure out what went well and what to improve
✔✔50. What is developed for the purpose of continuous quality improvement? - ✔✔A
corrective action program
✔✔51. List four questions to be asked during a lessons-learned meeting - ✔✔what went
right or wrong, did we learn anything new, what process can we improve, what
characteristics of the team worked the best
ANSWERS GRADED A+
✔✔11. Who is responsible for strategic planning of projects and programs? -
✔✔Portfolio Manager/Portfolio Review Board
✔✔12. Who ensures that projects and programs meet the overall long-term objectives
of the organization? - ✔✔Portfolio Manager/Portfolio Review Board
✔✔13. Who is the primary beneficiaries (internal or external) of the completed project? -
✔✔Clients/Users
✔✔14. What is the term used to describe vendors, suppliers or contractors? -
✔✔Sellers
✔✔15. Who is an external organization that enters into a contractual agreement to
provide components or services necessary for the project? - ✔✔Business Partners
✔✔16. Who are external companies that have a special relationship with the
enterprise? - ✔✔Business Partners
✔✔17. Who can be potentially attained through a certification process? - ✔✔Business
Partners
✔✔18. Who fills a specified role such as installation, customization, training, or support?
- ✔✔Business Partners
✔✔19. Who have a management role in a core business area such as research and
development, design, manufacturing, provisioning, testing, or maintenance? -
✔✔Operations Managers
✔✔20. Who deals directly with producing and maintaining the marketable products or
services of the enterprise? - ✔✔Operations Managers
✔✔21. What incorporates completed projects into normal operations and provides the
long-term support? - ✔✔Operations Managers
✔✔22. Who are key individuals who play a management role within an administrative or
functional area of the business? - ✔✔Functional Managers
✔✔23. Who are assigned their own permanent staff to carry out the ongoing work? -
✔✔Functional Managers
,✔✔24. Who is responsible for managing multiple related projects in a coordinated way
to maintain consistency? - ✔✔Program Managers
✔✔25. Who is responsible for direct management of a project? - ✔✔Project Managers
✔✔26. Who manages are aspects of the project form inception through final closeout? -
✔✔Project Managers
✔✔27. What is a discipline that encompasses planning, organizing, and managing
resources to achieve successful completion of specific project goals and objectives? -
✔✔Telecommunications project management
✔✔28. What are the four steps to Telecommunications Project Management (TPM) -
✔✔Developing, implementing, tracking and closing
✔✔29. Without a ______________, a project cannot be controlled. - ✔✔plan
✔✔30. List the 10 TPM Knowledge Areas - ✔✔human resource management, scope,
integration, time, cost, quality, communication, risk, stakeholder, procurement
✔✔31. In which knowledge area is project safety? - ✔✔Human resources
✔✔32. Which knowledge area involves engaging the right people to do the job and
ensuring they are properly trained, equipped, and motivated? - ✔✔Human Resources
✔✔33. _________________ defines the type, amounts, and limits of the work to be
performed during the execution of the project. - ✔✔Scope Management
✔✔34. What is the breakup of a large project into multiple small projects? -
✔✔Integration Management
✔✔35. What covers time estimates and schedules? - ✔✔Time Management
✔✔36. What includes the development of a cost estimate and project budget? -
✔✔Cost Management
✔✔37. What includes a detailed review of the design documentation throughout the
project? - ✔✔Quality Management
✔✔38. If the ICT professional is responsible for the build portion of the project, what two
components are added to the quality management? - ✔✔Detailed review, physical
quality, client value
, ✔✔39. What includes scheduled meetings and the use of electronic media? -
✔✔communication management
✔✔40. What includes injury, professional damage, scheduling conflicts, and errors &
omissions? - ✔✔risk management
✔✔41. What should be completed before a company submits a proposal on a project? -
✔✔risk management
✔✔42. What includes the identification of all internal and external stakeholders? -
✔✔stakeholder management
✔✔43. Who is responsible for integrating and mitigating the influence and interests of
each stakeholder into the project plan? - ✔✔The Project Manager
✔✔44. Who is responsible for ensuring the stakeholders' expectations are addressed
within the overall constraints of the project? - ✔✔The project manager
✔✔45. An ICT professional must understand the client's________________,
______________, ___________________, and _______________________. -
✔✔business, industry, technology, and strategic plan.
✔✔46. The ICT professional should understand the client's: ______________,
_______________, and ___________. - ✔✔strengths and weaknesses, vertical market
and unique requirements
✔✔47. The purpose of a project plan is to provide: - ✔✔A tool for managing
understanding of the work, a list of project objectives, specific tasks, staffing,
roadblocks, a definition of documents used and a way to get a committed team.
✔✔48. How do you end each project? - ✔✔with a lesson learned meeting
✔✔49. What is a lessons-learned meeting? - ✔✔a meeting at the end of a project to
figure out what went well and what to improve
✔✔50. What is developed for the purpose of continuous quality improvement? - ✔✔A
corrective action program
✔✔51. List four questions to be asked during a lessons-learned meeting - ✔✔what went
right or wrong, did we learn anything new, what process can we improve, what
characteristics of the team worked the best
