WGU C954 – INFORMATION TECHNOLOGY
MANAGEMENT | OBJECTIVE ASSESSMENT (OA) | 2026
UPDATE | QUESTIONS AND ANSWERS | 100%
CORRECT
SECTION 1: IT Governance & Strategy
1. What is the primary goal of IT governance?
A. Reduce IT costs
B. Ensure IT aligns with business objectives
C. Increase system uptime
D. Improve technical efficiency
✅ Answer: B
2. Which framework is commonly used to align IT goals with business goals?
A. ITIL
B. COBIT
C. Six Sigma
D. Scrum
✅ Answer: B
3. Strategic IT planning primarily focuses on:
A. Daily operational tasks
B. Hardware replacement schedules
C. Long-term alignment of IT with organizational strategy
D. Troubleshooting incidents
✅ Answer: C
4. Who is typically responsible for setting IT governance policies?
A. Help desk staff
B. Software developers
C. Executive leadership and board
D. Network administrators
, ✅ Answer: C
5. Which metric best indicates IT’s contribution to business value?
A. Server response time
B. Return on Investment (ROI)
C. Number of help desk tickets
D. CPU utilization
✅ Answer: B
SECTION 2: IT Infrastructure & Architecture
6. Which component is considered part of IT infrastructure?
A. Corporate mission statement
B. Network servers and storage
C. Marketing strategy
D. Organizational chart
✅ Answer: B
7. Cloud computing primarily offers organizations:
A. Increased hardware maintenance
B. Reduced scalability
C. On-demand resources and flexibility
D. Manual software updates
✅ Answer: C
8. Which architecture emphasizes standardized technology platforms across the organization?
A. Decentralized architecture
B. Enterprise architecture
C. Peer-to-peer architecture
D. Legacy architecture
✅ Answer: B
9. Virtualization allows organizations to:
A. Eliminate operating systems
B. Run multiple systems on one physical machine
C. Increase hardware costs
D. Reduce system availability
✅ Answer: B
MANAGEMENT | OBJECTIVE ASSESSMENT (OA) | 2026
UPDATE | QUESTIONS AND ANSWERS | 100%
CORRECT
SECTION 1: IT Governance & Strategy
1. What is the primary goal of IT governance?
A. Reduce IT costs
B. Ensure IT aligns with business objectives
C. Increase system uptime
D. Improve technical efficiency
✅ Answer: B
2. Which framework is commonly used to align IT goals with business goals?
A. ITIL
B. COBIT
C. Six Sigma
D. Scrum
✅ Answer: B
3. Strategic IT planning primarily focuses on:
A. Daily operational tasks
B. Hardware replacement schedules
C. Long-term alignment of IT with organizational strategy
D. Troubleshooting incidents
✅ Answer: C
4. Who is typically responsible for setting IT governance policies?
A. Help desk staff
B. Software developers
C. Executive leadership and board
D. Network administrators
, ✅ Answer: C
5. Which metric best indicates IT’s contribution to business value?
A. Server response time
B. Return on Investment (ROI)
C. Number of help desk tickets
D. CPU utilization
✅ Answer: B
SECTION 2: IT Infrastructure & Architecture
6. Which component is considered part of IT infrastructure?
A. Corporate mission statement
B. Network servers and storage
C. Marketing strategy
D. Organizational chart
✅ Answer: B
7. Cloud computing primarily offers organizations:
A. Increased hardware maintenance
B. Reduced scalability
C. On-demand resources and flexibility
D. Manual software updates
✅ Answer: C
8. Which architecture emphasizes standardized technology platforms across the organization?
A. Decentralized architecture
B. Enterprise architecture
C. Peer-to-peer architecture
D. Legacy architecture
✅ Answer: B
9. Virtualization allows organizations to:
A. Eliminate operating systems
B. Run multiple systems on one physical machine
C. Increase hardware costs
D. Reduce system availability
✅ Answer: B
