WGU D469 EXAM REAL EXAM 2026 | LEAN SIX SIGMA |
ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+
| VERIFIED ANSWERS | WESTERN GOVERNORS
UNIVERSITY
An industrial heater manufacturing facility received international
organization for standardization certification. Which review has the
company undergone to achieve the certification?
A. Process document
B. Product performance
C. Customer revenue
D. Supplier cost ---------CORRECT ANSWER-----------------A. Process
document
A leading precision tool maker is improving its quality standards by
implementing statistical process controls at its manufacturing sites by
using variable control charts. What is a benefit the company can expect
from the implementation?
A. Ability to correct manufacturing process defect before production
B. Ability to increase supplier responsiveness to demand changes
,C. Ability to trace products to the manufacturing location and lot
number
D. Ability to reduce warehousing and distribution product costs ---------
CORRECT ANSWER-----------------A. Ability to correct manufacturing
process defect before production
An industrial bakery is using a process control chart to plot and monitor
the temperature of a factory oven to prevent production defect and
improve quality standards. An upper and lower control limit of two
standard deviations is being used to track out of control processes.
What is the percentage of normal probability being used for the control
limits in this case?
A. 38.2%
B. 68%
C. 95%
D. 99.73% ---------CORRECT ANSWER-----------------C. 95%
An insurance company wants to track its policy claim rejection rate to
improve customer satisfaction. It will use the statistical control chart
with an average rejection rate of 3Z and two sample standard
deviations. What are the control limits of the process control chart?
, A. Z + 3a
B. 3Z + 2a
C. 3Z + a
D. Z + 2a ---------CORRECT ANSWER-----------------B. 3Z + 2a
An executive coaching firm wants to launch a service that requires a
large amount of contact and interaction with his clients. The firm wants
to use the standard design process to build this service. Which
employees skill sets should the firm used to ensure quality in its service
delivery?
A. Analytical skills
B. People Skills
C. Auditing skills
D. Technical skills ---------CORRECT ANSWER-----------------B. People Skills
A glass manufacturing facility that produced defective products wants
to perform a root cause analysis to identify the potential causes and
meet its quality standards. Which technique can help the company with
this analysis?
A. Taguchi method
ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+
| VERIFIED ANSWERS | WESTERN GOVERNORS
UNIVERSITY
An industrial heater manufacturing facility received international
organization for standardization certification. Which review has the
company undergone to achieve the certification?
A. Process document
B. Product performance
C. Customer revenue
D. Supplier cost ---------CORRECT ANSWER-----------------A. Process
document
A leading precision tool maker is improving its quality standards by
implementing statistical process controls at its manufacturing sites by
using variable control charts. What is a benefit the company can expect
from the implementation?
A. Ability to correct manufacturing process defect before production
B. Ability to increase supplier responsiveness to demand changes
,C. Ability to trace products to the manufacturing location and lot
number
D. Ability to reduce warehousing and distribution product costs ---------
CORRECT ANSWER-----------------A. Ability to correct manufacturing
process defect before production
An industrial bakery is using a process control chart to plot and monitor
the temperature of a factory oven to prevent production defect and
improve quality standards. An upper and lower control limit of two
standard deviations is being used to track out of control processes.
What is the percentage of normal probability being used for the control
limits in this case?
A. 38.2%
B. 68%
C. 95%
D. 99.73% ---------CORRECT ANSWER-----------------C. 95%
An insurance company wants to track its policy claim rejection rate to
improve customer satisfaction. It will use the statistical control chart
with an average rejection rate of 3Z and two sample standard
deviations. What are the control limits of the process control chart?
, A. Z + 3a
B. 3Z + 2a
C. 3Z + a
D. Z + 2a ---------CORRECT ANSWER-----------------B. 3Z + 2a
An executive coaching firm wants to launch a service that requires a
large amount of contact and interaction with his clients. The firm wants
to use the standard design process to build this service. Which
employees skill sets should the firm used to ensure quality in its service
delivery?
A. Analytical skills
B. People Skills
C. Auditing skills
D. Technical skills ---------CORRECT ANSWER-----------------B. People Skills
A glass manufacturing facility that produced defective products wants
to perform a root cause analysis to identify the potential causes and
meet its quality standards. Which technique can help the company with
this analysis?
A. Taguchi method
