Update 2026/2027
Telecommunicator - Answers Professional who manages emergency communications.
Crime Scene - Answers Location where a crime has occurred.
Victim Statement - Answers Account provided by the victim of a crime.
Texas Administrative Code Section 218 - Answers Regulation requiring 20 hours of annual
training.
Continuing Education - Answers Ongoing training to maintain professional competence.
ALI - Answers Automatic Location Identification for emergency calls.
ANI - Answers Automatic Number Identification for caller's phone number.
Mental Health Conditions - Answers Disorders affecting mood and behavior.
NAMI - Answers National Alliance on Mental Illness.
Suicide Statistics - Answers 66% of suicides linked to mental illness.
Diplomatic Immunity - Answers Legal immunity for foreign diplomats in the U.S.
TTY - Answers Telecommunication device for the deaf.
Relay Services - Answers Communication services for the hearing impaired.
Discriminative Listening - Answers Listening to distinguish different sounds and meanings.
Emergency Service Request - Answers Call for immediate assistance from public safety.
Transfer Protocol - Answers Method for transferring emergency calls to responders.
Visual Display - Answers TTY component showing characters in lowercase.
Acoustic Coupler - Answers TTY device that connects phone lines.
Public Safety Agency - Answers Organization responsible for emergency response.
Human Resources in Emergencies - Answers Personnel required for effective emergency
communication.
Emergency Call Handling - Answers Process of managing urgent requests for help.
Breadwinner Statistics - Answers 40% of households had mothers as primary earners.
Negligence - Answers Failure to act with ordinary care.