WGU C182 Introduction to IT questions and
answers 2025\2026 A+ Grade
Information Technology
- correct answer The technology used in creating, maintaining, and making information accessible.
IT Professional Roles
- correct answer Administration and Support
System Administrator
- correct answer Maintains all aspects of the system including hardware, software, and programming.
Network Administrator
- correct answer In charge of all aspects of the computer network
Database Administrator
- correct answer Focuses on the design, development, and support of database management systems
(DBMSs).
Security Administrator
- correct answer Installs, configures, and administers firewall security to protect systems and proactively
work to stop intrusions.
Web Administrator
- correct answer Installs, configures, maintains, secures, and troubleshoots web severs.
Support IT Professionals
- correct answer Help desk and training.
,Information
- correct answer Processed data.
DIKW Hierarchy
- correct answer Defines the transition of data to information to knowledge to wisdom. (Data
Information Knowledge Wisdom)
Data in DIKW
- correct answer The input directly received by the user (or computer). It is generally not usable until it
has been converted into a relevant form.
Information in DIKW
- correct answer Having been inferred from data; one or more processes have been applied to the data
to transform it into a more useful form.
Knowledge in DIKW
- correct answer Information that has been put to use; information placed into a context. Refined
information such that the user of the knowledge is able to call forth only relevant portions of
information when needed.
Wisdom in DIKW
- correct answer Provides a social setting to knowledge; an understanding of the "why". Can only come
by having both knowledge and experience.
Information Systems
- correct answer A collection of data and information used to support the management of an
organization. Also refers to the technical components and human resources that enable the assembly,
storage, and processing of data and the delivery of information. This has existed for a lot longer than
computers.
Characteristics of Quality Data
- correct answer Relevance - the data being used must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely manner
, Thorough - the data must be complete
Accurate - data should be captured only once, where possible and should be captured as close to the
point of activity as possible.
Reliable - data should reflect stable and consistent data collection processes across collections points
and over time
IPOS
- correct answer The Input-Procession-Output-Storage Cycle
Input
- correct answer Raw data is entered by the user.
Processing
- correct answer Raw data is organized or structured for usefulness.
Output
- correct answer Information is output so user can see results.
Storage
- correct answer Processed information is stored for permanent record.
Computer System
- correct answer A collection of components that work together to meet the needs of the user; typically
categorized as either hardware, software, networks, or users.
Hardware
- correct answer Physical components of a computer system which include the system unit and its
components and peripheral devices; tangible aspects of the computer.
answers 2025\2026 A+ Grade
Information Technology
- correct answer The technology used in creating, maintaining, and making information accessible.
IT Professional Roles
- correct answer Administration and Support
System Administrator
- correct answer Maintains all aspects of the system including hardware, software, and programming.
Network Administrator
- correct answer In charge of all aspects of the computer network
Database Administrator
- correct answer Focuses on the design, development, and support of database management systems
(DBMSs).
Security Administrator
- correct answer Installs, configures, and administers firewall security to protect systems and proactively
work to stop intrusions.
Web Administrator
- correct answer Installs, configures, maintains, secures, and troubleshoots web severs.
Support IT Professionals
- correct answer Help desk and training.
,Information
- correct answer Processed data.
DIKW Hierarchy
- correct answer Defines the transition of data to information to knowledge to wisdom. (Data
Information Knowledge Wisdom)
Data in DIKW
- correct answer The input directly received by the user (or computer). It is generally not usable until it
has been converted into a relevant form.
Information in DIKW
- correct answer Having been inferred from data; one or more processes have been applied to the data
to transform it into a more useful form.
Knowledge in DIKW
- correct answer Information that has been put to use; information placed into a context. Refined
information such that the user of the knowledge is able to call forth only relevant portions of
information when needed.
Wisdom in DIKW
- correct answer Provides a social setting to knowledge; an understanding of the "why". Can only come
by having both knowledge and experience.
Information Systems
- correct answer A collection of data and information used to support the management of an
organization. Also refers to the technical components and human resources that enable the assembly,
storage, and processing of data and the delivery of information. This has existed for a lot longer than
computers.
Characteristics of Quality Data
- correct answer Relevance - the data being used must apply directly to the decision being made
Timely - data must be efficient and must be provided in a timely manner
, Thorough - the data must be complete
Accurate - data should be captured only once, where possible and should be captured as close to the
point of activity as possible.
Reliable - data should reflect stable and consistent data collection processes across collections points
and over time
IPOS
- correct answer The Input-Procession-Output-Storage Cycle
Input
- correct answer Raw data is entered by the user.
Processing
- correct answer Raw data is organized or structured for usefulness.
Output
- correct answer Information is output so user can see results.
Storage
- correct answer Processed information is stored for permanent record.
Computer System
- correct answer A collection of components that work together to meet the needs of the user; typically
categorized as either hardware, software, networks, or users.
Hardware
- correct answer Physical components of a computer system which include the system unit and its
components and peripheral devices; tangible aspects of the computer.
