Certification Exam (PTCE/PTCB) Practice
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Master the 2026/2027 Pharmacy Technician Exam with our complete study kit. Get PTCB
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and detailed answer rationales. Our guide covers everything from pharmacy law & ethics
(HIPAA/DEA) to medication safety, IV flow rates, and top 200 drugs. Boost your confidence
and pass your pharmacy tech certification exam the first time.
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, Pharmacy Technician Certification Exam 2026/2027: PTCB
Practice Test & Study Guide
SECTION 1: PROFESSIONAL ROLES, RESPONSIBILITIES & ETHICS
1. The responsibilities of a pharmacy technician within the Quality Assurance framework
include: (Select all that apply)
A. Performing the final accuracy verification scan at the Production station.
B. Utilizing designated shelf dividers to segregate high-alert medications.
C. Confirming the patient’s address prior to finalizing transactions at Pick-Up and Drive-Thru.
D. Directly counseling patients on the risks associated with their specific medications.
Answer: A, B, C
Explanation: Pharmacy technicians play a crucial support role in QA processes, including
accuracy checks, inventory organization, and patient identification verification. Direct patient
counseling regarding medication risks is strictly within the pharmacist’s scope of practice, not
the technician’s.
2. Which individuals are authorized to have unaccompanied access to the pharmacy department
as a core security protocol?
A. Pharmacy Technicians
B. Store Managers
C. Pharmacists
D. Loss Prevention Managers
Answer: C
Explanation: Pharmacists are legally responsible for the pharmacy and its controlled substances.
Security policies typically restrict unaccompanied access to licensed pharmacists only to
minimize diversion risk and ensure accountability.
3. How should a technician handle a situation where their neighbor presents a prescription for a
medication treating a sensitive condition?
A. Avoid eye contact and complete the transaction as quickly as possible.
B. Delegate the transaction to another available staff member.
, C. Treat the individual with the same standard of respect and confidentiality afforded to all
patients.
D. Quietly inform the pharmacist to expedite their departure.
Answer: C
Explanation: HIPAA mandates that all Protected Health Information (PHI) be handled with
uniform confidentiality. All patients must receive the same professional, discreet service
regardless of the technician’s personal acquaintance with them.
4. A customer calls stating their medication looks different from last month’s supply. The correct
action is to:
A. Explain that a change in manufacturer is common and not a concern.
B. Politely gather the prescription details, place the caller on hold, and immediately notify the
pharmacist.
C. Advise the customer to discontinue use until they can speak to their doctor.
D. Retrieve the stock bottle yourself and describe the medication’s appearance to the customer
without pharmacist involvement.
Answer: B
Explanation: Any question regarding medication appearance, identity, or efficacy is a clinical
concern that requires a pharmacist’s assessment. The technician’s role is to facilitate the
communication between the patient and the pharmacist.
5. According to the principle of “minimum necessary” under HIPAA, PHI disclosure should be
limited to:
A. Information directly stated by the patient in written authorization.
B. Only the data points essential to accomplish a specific task related to treatment, payment, or
healthcare operations.
C. Any information contained within the patient’s prescription profile.
D. Information that does not include the patient’s full name or date of birth.
Answer: B
Explanation: The HIPAA “minimum necessary” standard requires that uses, disclosures, and