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ANAGEMENT FUNCTIONINNURSING11TH ED
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ITION BY MARQUIS
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,TABLE OF CONTENT ni ni
UNIT I TheCritical Triad: Decision Making, Management, and Leadership
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Chapter 1 ni
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: R ni ni ni ni ni ni ni ni ni
equisites for Successful Leadership and Management
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Chapter 2 Classical Views of Leadership and Management
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Chapter 3 Twenty-First-Century Thinking About Leadership and Management
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UNIT II ni
Foundation for Effective Leadership and Management: Ethics, Law, and A
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dvocacy
Chapter 4 ni Ethical Issues ni
Chapter 5 ni Legal and Legislative Issues
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Chapter 6 ni Patient, Subordinate, Workplace, and Professional Advocacy
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UNIT III Roles and Functions in Planning
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Chapter 7 ni
Organizational Planning C ni ni
hapter 8 ni Planned Change ni
Chapter 9 Time Management
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Chapter 10 ni
FiscalPlanningand Health CareReimbursement C ni ni ni ni ni ni
hapter 11 ni Career Planning and Development in Nursing ni ni ni ni ni
UNIT IV Roles and Functions in Organizing
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Chapter 12 Organizational Structure
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Chapter 13 ni
Organizational,Political,and Personal Power ni ni ni ni ni
Chapter 14 Organizing Patient Care
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UNIT V Roles and Functions in Staffing
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Chapter 15 ni
EmployeeRecruitment,Selection, Placement, and Onboarding C ni ni ni ni ni ni
hapter 16 ni
Educating and Socializing Staff in a Learning Organization Cha ni ni ni ni ni ni ni ni
pter 17
ni Staffing Needs and Scheduling Policies ni ni ni ni
UNIT VI Roles and Functions in Directing
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Chapter 18 Creating a Motivating Climate
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Chapter 19 ni
Organizational, Interpersonal, and Group Communication inTeam Building C ni ni ni ni ni ni ni ni
hapter 20 niDelegation
Chapter 21 Conflict,Workplace Violence, and Negotiation
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Chapter 22 Collective Bargaining, Unionization, and Employment Laws
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UNIT VII Roles and Functions in Controlling
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Chapter 23 ni
Quality Control in Creating a Culture of Patient Safety C ni ni ni ni ni ni ni ni ni
hapter 24 ni Performance Appraisal ni
Chapter 25 ni
Problem Employees: Rule Breakers, Marginal Employees, and Those With S ni ni ni ni ni ni ni ni ni
ubstance Use Disorder ni ni
,Chapter 01: Decision making, problem solving critical thinking and
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ni clinical reasoning: request for successful management and leadership
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MULTIPLE QUESTIONS ni
1. What statement is trueregarding decision making? ni ni ni ni ni ni
A) It is an analysis of asituation ni ni ni ni ni ni
B) It is closely related to evaluation ni ni ni ni ni
C) Itinvolves choosingbetween courses of action ni ni ni ni ni ni
D) Itisdependentuponfindingthecauseofaproblem A ni ni ni ni ni ni ni ni ni ni
NSWER: C ni
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular cour
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se of action. Problem solving is part ofdecision making and is asystematic process thatfocuse
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son analyzing adifficultsituation.Critical thinking,sometimesreferredto as reflective thinki
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ng, is related to evaluation and has a broader scope than decision making and problem solvi
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ng.
2. What is aweakness of the traditional problem-solving model?
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A) Its need for implementation time ni ni ni ni
B) Its lack of a step requiring evaluation of results ni ni ni ni ni ni ni ni
C) Its failure to gather sufficient data ni ni ni ni ni
D) Itsfailuretoevaluatealternatives ni ni ni ni ni
ANSWER: A ni
Feedback:
The traditional problem- ni ni
solving model is less effective when time constraints are a consideration.Decision makingc
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anoccurwithout thefullanalysisrequired inproblem solving. Because problem solving atte
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mpts to identify the root problem in situations, much time and energy are spent on identifyin
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g the real problem.
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3. Whichof the following statements is true regarding decision making?
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A) Scientificmethodsprovideidenticaldecisionsbydifferentindividualsforthe sa ni ni ni ni ni ni ni ni ni ni
me problems ni
B) Decisions are greatlyinfluenced byeach person's value system ni ni ni ni ni ni ni ni
C) Personalbeliefscan be adjustedforwhen thescientificapproachto problem solv ni ni ni ni ni ni ni ni ni ni ni ni
ing is used ni ni
D) Past experiencehaslittletodo with thequalityofthedecision AN ni ni ni ni ni ni ni ni ni ni ni ni
SWER: B ni
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influen
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ceaperson's decision making. No matterhowobjectivethe criteria will be,value judgments w
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ill always play a part in a person's decision making, either consciously or subconsciously.
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, 4. What influences the qualityof a decision most often?
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A) Thedecision maker's immediate superior ni ni ni ni
B) Thetype of decision that needs to be made ni ni ni ni ni ni ni ni
C) Questions askedand alternatives generated ni ni ni ni
D) Thetimeofdaythedecisionismade A ni ni ni ni ni ni ni ni
NSWER: C ni
Feedback:
Thegreaterthenumberofalternatives that can be generated bythedecision maker, the better t
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he final decision will be. The alternatives generated and the final choices are limited by eac
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h person's value system.
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5. Whatdoes knowledge about good decision-makinglead oneto believe?
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A) Good decision makers areusuallyright-brain, intuitive thinkers ni ni ni ni ni ni ni
B) Effective decision makers aresensitive to the situation and to others ni ni ni ni ni ni ni ni ni ni
C) Good decisions are usuallymade by left-brain, logical thinkers ni ni ni ni ni ni ni ni
D) Gooddecisionmakingrequiresanalyticalratherthancreativeprocesses A ni ni ni ni ni ni ni ni ni
NSWER: B ni
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to other
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people and situations. Left-ni ni ni
brain thinkers are typically better at processing language,logic,numbers,andsequentialord
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ering,whereasright-brainthinkersexcelat nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) Theplanning process of management ni ni ni ni
B) The evaluation phase of the executive role ni ni ni ni ni ni
C) One step in the problem-solving process ni ni ni ni ni
D) Requiredtojustifytheneedforscarceitems A ni ni ni ni ni ni ni ni
NSWER: C ni
Feedback:
Decisionmakingis acomplex,cognitiveprocessoftendefined aschoosingaparticular course
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of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on critical thinking and clinical reas
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oning skills. ni