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k201-iu-Chapter 3 Questions and All Correct Answers 2026.

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Competitive Strategy - Answer determines the structure, features, and functions of every information system Five Forces Model - Answer five competitive forces determine industry profitability: bargaining power of customers, threat of substitutions, bargaining power of suppli- ers, threat of new entrants, and rivalry among existing firms value - Answer as the amount of money that a customer is willing to pay for a resource, product, or service. margin - Answer difference between the value that an activity generates and the cost of the activity. value chain - Answer is a network of value-creating activities. inbound logistics - Answer Receiving, storing, and disseminating inputs to the products operations/manufacturing - Answer transforming inputs into the final products outbound logistics - Answer collecting, storing, and physically distributing the products to buyers sales and marketing - Answer inducing buyers to purchase the product and providing a means for them to do so customer service - Answer Assisting customers' use of the products and thus maintaining and enhancing the products' value linkage - Answer interactions across value activities business process - Answer a network of activities that generate value by transforming inputs into outputs cost - Answer cost of inputs plus the cost of the activities

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Uploaded on
January 5, 2026
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Written in
2025/2026
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Exam (elaborations)
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k201-iu-Chapter 3 Questions and All
Correct Answers 2026.

Competitive Strategy - Answer determines the structure, features, and functions of every
information system



Five Forces Model - Answer five competitive forces determine industry profitability:
bargaining power of customers, threat of substitutions, bargaining power of suppli- ers, threat
of new entrants, and rivalry among existing firms



value - Answer as the amount of money that a customer is willing to pay for a resource,
product, or service.



margin - Answer difference between the value that an activity generates and the cost of the
activity.



value chain - Answer is a network of value-creating activities.



inbound logistics - Answer Receiving, storing, and disseminating inputs to the products



operations/manufacturing - Answer transforming inputs into the final products



outbound logistics - Answer collecting, storing, and physically distributing the products to
buyers



sales and marketing - Answer inducing buyers to purchase the product and providing a
means for them to do so



customer service - Answer Assisting customers' use of the products and thus maintaining
and enhancing the products' value



linkage - Answer interactions across value activities

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