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Which of the following describes a difference between Medicare and Medicaid?
-Medicare severs medically needy patients, and Medicaid serves patients who are older
than 65 years of age
-Medicare patients do not pay monthly premiums, but Medicaid patients do pay
premiums
-Medicare is funded by the federal government, but Medicaid is funded by both state
and federal governments
-Medicare is a health cost assistance program, and Medicaid provides insurance
coverage -answer-Medicare is funded by the federal government, but Medicaid is
funded by both state and federal governments
When creating a reception area for a pediatric clinic, which of the following items should
the medical administrative assistant include?
-Accessible coffee and tea
-artificial plants and floral arrangements for aesthetics
-Stuffed animals and small building blocks
-Scented candles to mask odors -answer-artificial plants and floral arrangements for
aesthetics
Which of the following oversees workplace safety?
-OSHA
,-JC
-CLIA
-DOL -answer-OSHA
Which of the following is the best way for a medical administrative assistant to greet an
established patient who is entering the physician's office for an appointment?
-Hello
-Your name please
-Good afternoon Mrs. Johnson
-You must be the 9:30 appointment, please have a seat and someone will call you
shortly -answer-Good afternoon Mrs. Johnson
A medical administrative assistant is providing a patient with instructions about an
upcoming mammogram. Which of the following actions should the assistant take to
ensure patient understanding?
-Send the patient an electronic appointment reminder
-Provide the patient with written instructions
-Remind the patient to bring insurance information
-Ask the patient to restate the instructions -answer-Ask the patient to restate the
instructions
A patient is identified as a smoker in her medical record and request a medical record
amendment due to her cessation of smoking 15 years earlier. Which of the following
sections of the patient's bill of rights is the patient exercising?
-Confidentially of Health information
-Respect and Nondiscrimination
-Complaints and appeals
Consumer Responsibilities -answer-Confidentially of Health information
An older adult patient presents to a physicians's office with his adult daughter to clarify
when to take his new medication. Which of the following actions should the medical
administrative assistant take?
-Advise the daughter to administer the medication as written on the prescription label
until the physician can be reached
-Advise the daughter and patient that the physician will speak to them about the
prescription
-Advise the daughter prescription can only be discussed with the patient
-Advise the daughter to contract the patient's pharmacy to clarify the prescription -
answer-Advise the daughter and patient that the physician will speak to them about the
prescription
, Which of the following schedules more than one patient at the same time with the same
provider while still allowing adequate time within the hour to see all scheduled patients
-Double-booking
-Clustering
-Open hours
-Wave -answer-Wave
Once a physician signs advance directives, the medical administrative assistant should
have which of the following witness the signature?
-Attorney
-Health care employee
-Non-affiliated individual
-Family member -answer-Non-affiliated individual
A Patient is seeking a second opinion for an upcoming surgical procedure and has a
referral from a provider. When the patient calls the schedule an appointment, which of
the following actions should the medical administrative assistant take to assist in this
process?
-Schedule the appointments following a 2-day waiting periord
-Verify that the patient's insurance is accepted by the provider
-Instruct the patient to obtain preauthorization for the referral
-Call the referring provider to confirm the referral -answer-Verify that the patient's
insurance is accepted by the provider
Providers should use which of the following when a procedure is excluded from the
Medicare fee schedule?
-CMS-1500 claim form
-Procedure consent form
-Advance beneficiary Notice (ABN)
Medicare Summary Notice (MSN -answer-Advance beneficiary Notice (ABN)
A patient's chart indicates the need for PT as a result of a strained muscle. The medical
administrative assistant should recognize the abbreviation PT as which of the following?
-Prothrombin time
-Patient temperature
-Physical Therapy
-Puncture tear -answer-Physical Therapy
Which of the following letter styles is most efficient?
-Block