A team is:
a. A sports franchise
b. A short-term group pulled together to address a specific agenda that disbands after a report
is issued
c. A group of people working together to achieve a common goal
d. A long-term entity with revolving members, elected for three-year terms, staffed by a full-time
employee
e. None of these are correct. - Answers C
A team of nurses gather to work on a quality improvement project. A few of the nurses felt
pressured to reverse their idea on how to fix the medication process, as they wanted to
maintain harmony of the group. Several patients received the wrong medication and became
very ill. This error an example of:
a. Cost-Effectiveness
b. Performing
c. Group Think
d. Norming
e. Forming - Answers C
MBTI stands for:
a. More Better Team Initiative
b. Make Beds Turn Inventory
c. Meghan Brad Trainor Initiative
,d. Myers-Briggs Type Inventory
e. None of these are correct. - Answers D
Intuitive (N) People (MBTI):
a. Are detail-oriented and trust facts
b. Seek out patterns in the facts, and look for the "big picture"
c. Find energy in things and people
d. Find energy in the inner world of ideas and are reflective thinkers
e. All of the above - Answers B
Thinking (T) People (MBTI):
a. Like working in harmonious groups and care about others needs
b. Value fairness and like clear objectives
c. Are detail-oriented and trust facts
d. Find energy in things and people
e. All of the above - Answers B
The term "effectiveness of clinical care" can be addressed with which of the following questions?
a. Are things done?
b. Are the right things done?
c. What are the right things to do?
d. Was the clinical procedure done correctly?
e. None of these are correct. - Answers B
The "failure to provide a service whose benefit is greater than its risk" is the definition of which
of the following terms?
, a. Abuse
b. Overuse
c. Misuse
d. Underuse
e. Reuse - Answers D
A "health service with risks that outweigh its benefits" is the definition of which of the following
terms?
a. Abuse
b. Underuse
c. Overuse
d. Misuse
e. Reuse - Answers C
"The right service is provided badly and an avoidable complication reduces the benefit the
patient receives" is the definition of which of the following terms?
a. Abuse
b. Overuse
c. Underuse
d. Misuse
e. None of these are correct. - Answers D
Which of the following is not included in the definition of Continuous Quality Improvement (CQI)?
a. Process focus
b. Organization-wide impact
c. Employee empowerment