CDCR SGT 2026 TEST PAPER QUESTIONS AND
SOLUTIONS RATED A+
✔✔If an inmate is dissatisfied with an employee's response to a CDCR Form 22, what
should the inmate do? - ✔✔If the inmate or parolee is dissatisfied with or disagrees with
the staff member's response, he may submit the Form 22 to the employee's supervisor
for review, while retaining a copy for his or her records. Only in the absence of the staff
member's supervisor may the inmate submit the form to another supervisor.
✔✔Is a face-to-face interview required at the first or second level of appeal? - ✔✔At
least one face-to-face interview shall be conducted with the appellant at the first level of
review, or the second level of review if the first level is bypassed unless:
1) The reviewer grants the entire appeal
2) The inmate waives the interview
3) The inmate is not present
✔✔Is there a remedy for inmates with identifiable grievances? - ✔✔Any inmate may
appeal any policy,decision, action, condition, or omission by CDCR if the inmate can
demonstrate an adverse effect upon his health, safety, or welfare.
✔✔Second level 602 responses shall be completed within how many days? - ✔✔30
WORKING days of receipt by the Appeals Coordinator.
✔✔Third level 602 responses shall be completed within how many days? - ✔✔30
WORKING days of receipt by the Appeals Coordinator.
✔✔Upon receipt of a CDCR Form 22, what shall an employee do? - ✔✔(1) Accept, date
and sign the form.
(2) Provide to the inmate or parolee the bottom copy of the employee signed form,
which shall serve as the inmate's or parolee's receipt to verify the date of submittal. The
employee, at his discretion, can respond to the request at this time or wait until he has
more time to respond within the constraints.
(3) Forward the document to a more appropriate responder within 24 hours.
✔✔What are the requirements of a supervisor if a CDCR Form 22 is forwarded? -
✔✔Within seven calendar days of receipt of the Form 22, the supervisor shall:
(1) Indicate a decision or action on the form.
(2) Sign and date the form.
(3) Ensure a copy is made and retained in the facility
(4) Return the original to the inmate or parolee.
,✔✔What are the time constraints of a CDCR Form 22? - ✔✔Within three working days
after receipt of the form, the responding employee shall:
(A) Note his or her decision or action on the form.
(B) Sign and date the form.
(C) Retain a copy for his or her records.
(D) Return the original and remaining copy of theform to the inmate.
✔✔What constitutes abuse of the 602 appeal system? - ✔✔A submission of more than
one appeal every 14 calendar days. This also includes group appeals.
The repeated filing of appeals that have been cancelled pursuant to 3084.6(c).
The appeal contains threatening, grossly derogatory, or obscene statements.
This does not include an emergency appeal.
✔✔What happens when a 602 appeal describes staff behavior that could be considered
misconduct? - ✔✔An inmate alleging staff misconduct shall forward the appeal to the
appeals coordinator. after the appeal has been reviewed and categorized as a staff
complaint by the hiring authority, it will be processed as a staff complaint. If the hiring
authority makes a determination that the complaint shall not be accepted as a staff
complaint, it shall be processed as a routine appeal. All appeals alleging staff
misconduct will be presented by the appeals coordinator to the hiring authority or
designee within five working days.
✔✔What is a CDCR Form 602-A and why is it utilized? - ✔✔A CDCR Form 602-A
Inmate Appeal Form Attachment shall be used if additional space is needed to describe
the issue under appeal or the relief requested.
✔✔What is the level of staff member conducting a second level review? - ✔✔A second
level review shall be conducted by the hiring authority or designee at a level no lower
than Chief Deputy Warden, or the equivalent.
✔✔What is the level of staff member conducting a third level review? - ✔✔The third
level review constitutes the decision of the Secretary of the California Department of
Corrections and Rehabilitation on an appeal, and shall be conducted by a designated
representative under the supervision of the third level Appeals Chief or equivalent.The
third level of review exhausts all administrative remedies.
✔✔What is the purpose of the CDCR Form 22 - Request for Interview, Item or Service
form? - ✔✔The written request process may be used when the inmate seeks a
response to an issue or concern related to his confinement.
, ✔✔What is the purpose of the CDCR Form 602? - ✔✔The CDCR Form 602 is used to
describe the specific issue under appeal and the relief requested.
(1) The inmate or parolee is limited to one issue or related set of issues per 602.
(2) The inmate is limited to the space provided on the602 form and one 602-A
attachment form to describe the specific issue and action requested.
(3) The inmate shall list all staff member(s) involvedand shall describe their involvement
in the issue.
(4) The inmate shall state all facts known and availableto him regarding the issue being
appealed at the time of submitting the 602, and if needed, the 602-A.
✔✔What is the second level of review? - ✔✔The second level is for review of appeals
denied or not otherwise resolved to the appellant's satisfaction at the first level, or for
which the first level is otherwise waived by these regulations. The second level shall be
completed prior to the appellant filing at the third level as described in subsection
3084.7(c).
✔✔What is the third level of review? - ✔✔The third level is for review of appeals not
resolved at the second level, or:
(1) When the inmate appeals alleged third level staff misconduct or appeals a third level
cancellation decision or action.
✔✔What level can an inmate appeal to for administrative disciplinary action? - ✔✔A
second level of review shall constitute the department's final action on appeals of
disciplinary actions classified as "administrative" as described in section 3314, or of
minor disciplinary infractions documented on the CDC Form 128-A , and shall exhaust
administrative remedy on these matters.
✔✔What level of the appeal process shall respond to an emergency 602 appeal and
what are time constraints? - ✔✔Second level review shall be completed within five
(5)working days.
✔✔What warrants the acceptance of an emergency 602 appeal? - ✔✔When
circumstances are such that the regular appeal time limits would subject the inmate to a
substantial risk of personal injury, irreparable harm.
This includes enemy concerns, threat to health or safety.
The emergency appeal shall be completed at the second level within 5 WORKING days.
SOLUTIONS RATED A+
✔✔If an inmate is dissatisfied with an employee's response to a CDCR Form 22, what
should the inmate do? - ✔✔If the inmate or parolee is dissatisfied with or disagrees with
the staff member's response, he may submit the Form 22 to the employee's supervisor
for review, while retaining a copy for his or her records. Only in the absence of the staff
member's supervisor may the inmate submit the form to another supervisor.
✔✔Is a face-to-face interview required at the first or second level of appeal? - ✔✔At
least one face-to-face interview shall be conducted with the appellant at the first level of
review, or the second level of review if the first level is bypassed unless:
1) The reviewer grants the entire appeal
2) The inmate waives the interview
3) The inmate is not present
✔✔Is there a remedy for inmates with identifiable grievances? - ✔✔Any inmate may
appeal any policy,decision, action, condition, or omission by CDCR if the inmate can
demonstrate an adverse effect upon his health, safety, or welfare.
✔✔Second level 602 responses shall be completed within how many days? - ✔✔30
WORKING days of receipt by the Appeals Coordinator.
✔✔Third level 602 responses shall be completed within how many days? - ✔✔30
WORKING days of receipt by the Appeals Coordinator.
✔✔Upon receipt of a CDCR Form 22, what shall an employee do? - ✔✔(1) Accept, date
and sign the form.
(2) Provide to the inmate or parolee the bottom copy of the employee signed form,
which shall serve as the inmate's or parolee's receipt to verify the date of submittal. The
employee, at his discretion, can respond to the request at this time or wait until he has
more time to respond within the constraints.
(3) Forward the document to a more appropriate responder within 24 hours.
✔✔What are the requirements of a supervisor if a CDCR Form 22 is forwarded? -
✔✔Within seven calendar days of receipt of the Form 22, the supervisor shall:
(1) Indicate a decision or action on the form.
(2) Sign and date the form.
(3) Ensure a copy is made and retained in the facility
(4) Return the original to the inmate or parolee.
,✔✔What are the time constraints of a CDCR Form 22? - ✔✔Within three working days
after receipt of the form, the responding employee shall:
(A) Note his or her decision or action on the form.
(B) Sign and date the form.
(C) Retain a copy for his or her records.
(D) Return the original and remaining copy of theform to the inmate.
✔✔What constitutes abuse of the 602 appeal system? - ✔✔A submission of more than
one appeal every 14 calendar days. This also includes group appeals.
The repeated filing of appeals that have been cancelled pursuant to 3084.6(c).
The appeal contains threatening, grossly derogatory, or obscene statements.
This does not include an emergency appeal.
✔✔What happens when a 602 appeal describes staff behavior that could be considered
misconduct? - ✔✔An inmate alleging staff misconduct shall forward the appeal to the
appeals coordinator. after the appeal has been reviewed and categorized as a staff
complaint by the hiring authority, it will be processed as a staff complaint. If the hiring
authority makes a determination that the complaint shall not be accepted as a staff
complaint, it shall be processed as a routine appeal. All appeals alleging staff
misconduct will be presented by the appeals coordinator to the hiring authority or
designee within five working days.
✔✔What is a CDCR Form 602-A and why is it utilized? - ✔✔A CDCR Form 602-A
Inmate Appeal Form Attachment shall be used if additional space is needed to describe
the issue under appeal or the relief requested.
✔✔What is the level of staff member conducting a second level review? - ✔✔A second
level review shall be conducted by the hiring authority or designee at a level no lower
than Chief Deputy Warden, or the equivalent.
✔✔What is the level of staff member conducting a third level review? - ✔✔The third
level review constitutes the decision of the Secretary of the California Department of
Corrections and Rehabilitation on an appeal, and shall be conducted by a designated
representative under the supervision of the third level Appeals Chief or equivalent.The
third level of review exhausts all administrative remedies.
✔✔What is the purpose of the CDCR Form 22 - Request for Interview, Item or Service
form? - ✔✔The written request process may be used when the inmate seeks a
response to an issue or concern related to his confinement.
, ✔✔What is the purpose of the CDCR Form 602? - ✔✔The CDCR Form 602 is used to
describe the specific issue under appeal and the relief requested.
(1) The inmate or parolee is limited to one issue or related set of issues per 602.
(2) The inmate is limited to the space provided on the602 form and one 602-A
attachment form to describe the specific issue and action requested.
(3) The inmate shall list all staff member(s) involvedand shall describe their involvement
in the issue.
(4) The inmate shall state all facts known and availableto him regarding the issue being
appealed at the time of submitting the 602, and if needed, the 602-A.
✔✔What is the second level of review? - ✔✔The second level is for review of appeals
denied or not otherwise resolved to the appellant's satisfaction at the first level, or for
which the first level is otherwise waived by these regulations. The second level shall be
completed prior to the appellant filing at the third level as described in subsection
3084.7(c).
✔✔What is the third level of review? - ✔✔The third level is for review of appeals not
resolved at the second level, or:
(1) When the inmate appeals alleged third level staff misconduct or appeals a third level
cancellation decision or action.
✔✔What level can an inmate appeal to for administrative disciplinary action? - ✔✔A
second level of review shall constitute the department's final action on appeals of
disciplinary actions classified as "administrative" as described in section 3314, or of
minor disciplinary infractions documented on the CDC Form 128-A , and shall exhaust
administrative remedy on these matters.
✔✔What level of the appeal process shall respond to an emergency 602 appeal and
what are time constraints? - ✔✔Second level review shall be completed within five
(5)working days.
✔✔What warrants the acceptance of an emergency 602 appeal? - ✔✔When
circumstances are such that the regular appeal time limits would subject the inmate to a
substantial risk of personal injury, irreparable harm.
This includes enemy concerns, threat to health or safety.
The emergency appeal shall be completed at the second level within 5 WORKING days.
