PCS EXAM 3 QUESTIONS AND ANSWERS
C. "Certainly. Would the use of a private room be helpful?"- Answers - A 38-year-old
Native American man who observes traditional tribal beliefs is hospitalized with liver cancer. You inform the family that
the patient is near death. The family asks permission to bring the tribal medicine man to perform a ceremony. You are not
familiar with the patient's belief system. Considering the importance of spirituality in health care, what is your best
response to the man's family?
A. "I am concerned that a ceremony may give him false hope."
B. "Let me discuss this with the nurse and I will get back to you."
C. "Certainly. Would the use of a private room be helpful?"
D. "The hospital has a chaplain on call and I will arrange for a visit."
E. "Why don't we all go into his room and pray together?"
2. D. "This appears to be very important to you. Please help me to understand
your views about blood transfusion, so we can think about alternatives."-
Answers - Your 28-year-old patient needs a hysterectomy because of fibromas. While obtaining consent for the
operation you note that transfusion might be necessary. She becomes upset and says, "Under no circumstances will I
accept a blood transfusion. I am a Jehovah's Witness and I don't believe in that." Which of the following phrases might
be most helpful?
A. "Few patients with this surgery need a transfusion so I do not think you need to worry about it actually happening."
B. "I have a partner who does surgery on patients who hold your religious beliefs, I'm going to transfer you into his
care."
C. "If your life is threatened I will do what I feel is necessary to save you even if that means giving you a transfusion."
D. "This appears to be very important to you. Please help me to understand your views about blood transfusion, so we
can think about alternatives."
E. "I believe you are an intelligent woman, how is it then that you hold such a belief?"
,3. B. Non-judgmental exploration- Answers - What is the function/ name of the communication
behavior illustrat- ed by the following question referring to the role of religion and spirituality in a patient's life?"Can
you tell me more about what your spiritual journey has been like?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
4. D. Suggesting/offering help- Answers - What is the function/ name of the communication behavior
illustrated by the following statement referring to the role of religion and spirituality in a patient's life?,"Contacting
members of your spiritual community might provide you with very important support during this diflcult time."
, A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
5. B. Non-judgmental exploration- Answers - What is the function/ name of the communication
behavior illustrat- ed by the following question referring to the role of religion and spirituality in a patient's life?,"What
role does spirituality play in your life? How important is your religion to you?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
6. D. Suggesting/offering help- Answers - What is the function/ name of the communication behavior
illustrated by the following question referring to the role of religion and spirituality in a patient's life?,"You have a diflcult
time ahead and in addition to the medications I would like to help you find sources of spiritual support. Does that make
sense to you?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
7. A. Demonstration of understanding/respect- Answers - What is the function/ name of the
communica- tion behavior illustrated by the following statement referring to the role of religion and spirituality in a
patient's life?,"It sounds like you benefit from praying and that it is a very important source of strength in your life."
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. "Certainly. Would the use of a private room be helpful?"- Answers - A 38-year-old
Native American man who observes traditional tribal beliefs is hospitalized with liver cancer. You inform the family that
the patient is near death. The family asks permission to bring the tribal medicine man to perform a ceremony. You are not
familiar with the patient's belief system. Considering the importance of spirituality in health care, what is your best
response to the man's family?
A. "I am concerned that a ceremony may give him false hope."
B. "Let me discuss this with the nurse and I will get back to you."
C. "Certainly. Would the use of a private room be helpful?"
D. "The hospital has a chaplain on call and I will arrange for a visit."
E. "Why don't we all go into his room and pray together?"
2. D. "This appears to be very important to you. Please help me to understand
your views about blood transfusion, so we can think about alternatives."-
Answers - Your 28-year-old patient needs a hysterectomy because of fibromas. While obtaining consent for the
operation you note that transfusion might be necessary. She becomes upset and says, "Under no circumstances will I
accept a blood transfusion. I am a Jehovah's Witness and I don't believe in that." Which of the following phrases might
be most helpful?
A. "Few patients with this surgery need a transfusion so I do not think you need to worry about it actually happening."
B. "I have a partner who does surgery on patients who hold your religious beliefs, I'm going to transfer you into his
care."
C. "If your life is threatened I will do what I feel is necessary to save you even if that means giving you a transfusion."
D. "This appears to be very important to you. Please help me to understand your views about blood transfusion, so we
can think about alternatives."
E. "I believe you are an intelligent woman, how is it then that you hold such a belief?"
,3. B. Non-judgmental exploration- Answers - What is the function/ name of the communication
behavior illustrat- ed by the following question referring to the role of religion and spirituality in a patient's life?"Can
you tell me more about what your spiritual journey has been like?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
4. D. Suggesting/offering help- Answers - What is the function/ name of the communication behavior
illustrated by the following statement referring to the role of religion and spirituality in a patient's life?,"Contacting
members of your spiritual community might provide you with very important support during this diflcult time."
, A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
5. B. Non-judgmental exploration- Answers - What is the function/ name of the communication
behavior illustrat- ed by the following question referring to the role of religion and spirituality in a patient's life?,"What
role does spirituality play in your life? How important is your religion to you?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
6. D. Suggesting/offering help- Answers - What is the function/ name of the communication behavior
illustrated by the following question referring to the role of religion and spirituality in a patient's life?,"You have a diflcult
time ahead and in addition to the medications I would like to help you find sources of spiritual support. Does that make
sense to you?"
A. Demonstration of understanding/respect
B. Non-judgmental exploration
C. Specific inquiry
D. Suggesting/ottering help
7. A. Demonstration of understanding/respect- Answers - What is the function/ name of the
communica- tion behavior illustrated by the following statement referring to the role of religion and spirituality in a
patient's life?,"It sounds like you benefit from praying and that it is a very important source of strength in your life."
A. Demonstration of understanding/respect
B. Non-judgmental exploration
