Practical Introduction 10th Edition by
Angelo Kinicki
, Chapter 1
The Exceptional Manager:
What You Do, How You Do It
CHAPTER CONTENTS
Learning Objectives ii
Lesson Plans iii
Chapter Overview 1
Classroom Outline 3
Management in Action 18
Legal/Ethical Challenge 20
Self-Assessments 22
Group Exercise 24
Career Corner Group Exercise 26
Manager’s Hot Seat 29
Application-Based Activity 30
,LEARNING OBJECTIVES
The chapter learning objectives are provided below. Click on the links below each learning
objective to review a customized lesson plan. These lesson plans include both in-class and
digital activities for face-to-face and online classes.
1.1 Identify the rewards of being an exceptional manager.
• In-person lesson plan
• Online lesson plan
1.2 List the four principal functions of a manager.
• In-person lesson plan
• Online lesson plan
1.3 Describe the levels and areas of management.
• In-person lesson plan
• Online lesson plan
1.4 Identify the roles an effective manager must play.
• In-person lesson plan
• Online lesson plan
1-5 Discuss the skills of an outstanding manager.
• In-person lesson plan
• Online lesson plan
1.6 Identify the seven challenges faced by most managers.
• In-person lesson plan
• Online lesson plan
1.7 Define the core competencies, knowledge, soft skills, attitudes, and other characteristics
needed for career readiness and discuss how they can be developed.
• In-person lesson plan
• Online lesson plan
1.8 Describe the process for managing your career readiness.
• In-person lesson plan
• Online lesson plan
, LESSON PLANS
Introduction
Each learning objective has a lesson plan that incorporates in-class and digital activities. The
lesson plans provide author-recommended activities for use before class, during class, and after
class. The purpose of these lesson plans is to provide instructors an opportunity to incorporate
active learning into their classes without having to devote an extraordinary amount of time
developing lesson plans of their own. They have also been formatted to assist instructors in better
understanding the ideal time to utilize different activities.
Many of the activities in each lesson plan have supplemental instructions in this Teaching
Resource Manual (TRM). You can view these instructions by clicking on any activity that has a
link. Please note that the lesson plans do not include all the activities available in Connect®.
They are only a sampling of author-recommended activities provided as guidance for instructors
who want to incorporate higher levels of learning in their face-to-face or online courses.
Learning Objective 1-1: Identify the rewards of being an exceptional manager.
Before Class
• Self-Assessment 1.1: How Strong Is My Motivation to Lead? (click here for activity)
o Purpose: This self-assessment is intended to help students reflect on whether they have a
strong internal motivation to lead other people. Because one of the four major elements
of a manager’s responsibilities is to be a leader (along with planning, organizing, and
controlling), it makes sense that one would be a better manager if one had a strong
motivation to lead.
o Time: 10 minutes
o Instructions: Self-Assessments can be assigned to students through Connect®.
During Class
• Opening Video: Fair Oaks Farms
o Purpose: To provide students with an example of exceptional leadership that impacts not
only their own organization, but their industry as well.
o Time: 15 minutes (Video: 4:58 minutes, Optional Discussion: 10 minutes).
o Video Summary: Fair Oaks Farms is trying to change the face of the dairy industry. The
video explores how this organization has opened its farm to the public and adopted
environmentally friendly practices in an attempt to change the reputation of dairy
farming.
o Instructions: Have students watch the Fair Oaks Farms video provided under Instructor
Resources in Connect®. You can put students into small groups and ask them to address
the following:
▪ In what ways are the owners of Fair Oaks Farms good leaders?