WGU D351 FUNCTIONS OF HUMAN
RESOURCE MANAGEMENT EXAMINATION TEST
2026
◉ Positive reinforcement. Answer: Providing a reward in return for
a constructive action on the part of the subject
◉ Preferred provider organizations (PPOs). Answer: A kind of
hybrid between traditional fee-for-service plans and HMOs
◉ Primary care physician (PCP). Answer: The first point of contact
for all preventive care and in any routine medical situation, except
emergencies
◉ Principles. Answer: Basic application of our values
◉ Privileges. Answer: Things that individuals are allowed to do
based on asking permission from an authority
◉ Productivity. Answer: The amount of output that an organization
gets per unit of input, with human input usually expressed in terms
of units of time
,◉ Productivity center. Answer: A revenue center that enhances the
profitability of the organization through enhancing the productivity
of the people within the organization
◉ Profit-sharing programs. Answer: Programs that provide a
portion of company proceeds over a specific period of time (usually
either quarterly or annually) to the employees of the firm through a
bonus payment
◉ Progressive discipline. Answer: A process in which the employer
provides the employee with opportunities to correct poor behavior
before terminating them
◉ Punishment. Answer: The application of an adverse consequence
or the removal of a reward in order to decrease an unwanted
behavior
◉ Punitive damages. Answer: Monetary damages awarded by the
court that are designed to punish an injuring party that has
intentionally inflicted harm on others
◉ Qualitative forecasting. Answer: The use of nonquantitative
methods to forecast the future, usually based on the knowledge of a
pool of experts in a subject or an industry
, ◉ Quantitative forecast. Answer: Utilizing mathematics to forecast
future events based on historical data
◉ Quid pro quo harassment. Answer: Harassment that occurs when
some type of benefit or punishment is made contingent upon the
employee submitting to sexual advances
◉ Race norming. Answer: When different groups of people have
different scores designated as "passing" grades on a test for
employment
◉ Ranking. Answer: A performance appraisal method that is used to
evaluate employee performance from best to worst
◉ Rate range. Answer: The maximum, minimum, and midpoint of
pay for a certain group of jobs
◉ Ratio analysis. Answer: The process of reviewing historical data
and calculating specific proportions between a business factor (such
as production) and the number of employees needed
◉ Realistic job preview (RJP). Answer: A review of all of the tasks
and requirements of the job, both good and bad
RESOURCE MANAGEMENT EXAMINATION TEST
2026
◉ Positive reinforcement. Answer: Providing a reward in return for
a constructive action on the part of the subject
◉ Preferred provider organizations (PPOs). Answer: A kind of
hybrid between traditional fee-for-service plans and HMOs
◉ Primary care physician (PCP). Answer: The first point of contact
for all preventive care and in any routine medical situation, except
emergencies
◉ Principles. Answer: Basic application of our values
◉ Privileges. Answer: Things that individuals are allowed to do
based on asking permission from an authority
◉ Productivity. Answer: The amount of output that an organization
gets per unit of input, with human input usually expressed in terms
of units of time
,◉ Productivity center. Answer: A revenue center that enhances the
profitability of the organization through enhancing the productivity
of the people within the organization
◉ Profit-sharing programs. Answer: Programs that provide a
portion of company proceeds over a specific period of time (usually
either quarterly or annually) to the employees of the firm through a
bonus payment
◉ Progressive discipline. Answer: A process in which the employer
provides the employee with opportunities to correct poor behavior
before terminating them
◉ Punishment. Answer: The application of an adverse consequence
or the removal of a reward in order to decrease an unwanted
behavior
◉ Punitive damages. Answer: Monetary damages awarded by the
court that are designed to punish an injuring party that has
intentionally inflicted harm on others
◉ Qualitative forecasting. Answer: The use of nonquantitative
methods to forecast the future, usually based on the knowledge of a
pool of experts in a subject or an industry
, ◉ Quantitative forecast. Answer: Utilizing mathematics to forecast
future events based on historical data
◉ Quid pro quo harassment. Answer: Harassment that occurs when
some type of benefit or punishment is made contingent upon the
employee submitting to sexual advances
◉ Race norming. Answer: When different groups of people have
different scores designated as "passing" grades on a test for
employment
◉ Ranking. Answer: A performance appraisal method that is used to
evaluate employee performance from best to worst
◉ Rate range. Answer: The maximum, minimum, and midpoint of
pay for a certain group of jobs
◉ Ratio analysis. Answer: The process of reviewing historical data
and calculating specific proportions between a business factor (such
as production) and the number of employees needed
◉ Realistic job preview (RJP). Answer: A review of all of the tasks
and requirements of the job, both good and bad
