WGU C215 STUDY GUIDE – FINAL EXAM QUESTIONS
WITH CORRECT ANSWERS 2025/202
Total TQuality TManagement T(TQM) TPhilosophy T- TCORRECT TANSWER T–
1. customer Tfocus
2. continuous Timprovement
3. employee Tempowerment
4. use Tof Tquality Ttools
5. product Tdesign
6. process Tmanagement
7. managing Tsupplier Tquality
Process TCapability TIndex T(Cpk) T- TCORRECT TANSWER T-Basic Tfunction Tof TSix TSigma.
TMeasures Tthe Tprocess Tpotential Tand Tperformance Tof Tprocesses. TThe Thigher Tthe Trange
Tof TCpk, Tthe Timproved Tis Tthe Tability Tof Tthe Tprocess Tto Tcomplete Tits Tnecessities.
Six TSigma T- TCORRECT TANSWER T-A Tdisciplined, Tdata-driven Tapproach Tand Tmethodology Tfor
eliminating Tdefects T(driving Ttoward Tsix Tstandard Tdeviations Tbetween Tthe Tmean Tand Tthe
Tnearest Tspecification Tlimit) Tin Tany Tprocess T- Tfrom Tmanufacturing Tto Ttransactional Tand Tfrom
Tproduct Tto
service.
Design TCapacity T- TCORRECT TANSWER T-The Ttheoretical Tmaximum Toutput Tof Ta Tsystem Tin
Ta Tgiven Tperiod Tunder Tideal Tconditions.
,Location TAnalysis T- TCORRECT TANSWER T-proximity Tto Tcustomers, Ttransportation, Tsource Tof
Tlabor, Tcommunity Tattitude, Tproximity Tto Tsuppliers, Tand Tmany Tother Tfactors.
The Ttechnique Tfor Tdetermining Tlocation Tdecisions.
, Line TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tproduce Ta Tlarge Tvolume Tof
Ta Tstandardized Tproduct.
■ Limited Tcustomization Tand Thigh Tvolume
Batch TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tproduce Ta Tsmall
Tnumber Tof Tproducts Tin Tgroups Tor Tbatches Tbased Ton Tcustomer Torders Tor Tspecifications.
■ High Tcustomization Tmoderate Tvolume
Project TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tmake Ta Tone-at-a-time
Tproduct Texactly Tto Tcustomer Tspecifications.
■ Most Tcustom Tand Tlowest Tvolume
Continuous TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tthat Toperates Tcontinually
Tto Tproduce Ta Thigh Tvolume Tof Ta Tfully Tstandardized Tproduct.
- TNo Tcustomization Tand Tas Thigh Ta Tvolume Tas Tpossible
Bottleneck T- TCORRECT TANSWER T-Longest Ttask Tin Tthe Tprocess.
Flexible TManufacturing TSystem T(FMS) T- TCORRECT TANSWER T-A Ttype Tof Tautomated Tsystem Tthat
combines Tthe Tflexibility Tof Tintermittent Toperations Twith Tthe Tefficiency Tof Tcontinuous
Toperations.
Output/Input TControl T- TCORRECT TANSWER T-A Ttechnique Tfor Tmonitoring Tthe Tflow Tof Tjobs
Tbetween Twork Tcenters.
WITH CORRECT ANSWERS 2025/202
Total TQuality TManagement T(TQM) TPhilosophy T- TCORRECT TANSWER T–
1. customer Tfocus
2. continuous Timprovement
3. employee Tempowerment
4. use Tof Tquality Ttools
5. product Tdesign
6. process Tmanagement
7. managing Tsupplier Tquality
Process TCapability TIndex T(Cpk) T- TCORRECT TANSWER T-Basic Tfunction Tof TSix TSigma.
TMeasures Tthe Tprocess Tpotential Tand Tperformance Tof Tprocesses. TThe Thigher Tthe Trange
Tof TCpk, Tthe Timproved Tis Tthe Tability Tof Tthe Tprocess Tto Tcomplete Tits Tnecessities.
Six TSigma T- TCORRECT TANSWER T-A Tdisciplined, Tdata-driven Tapproach Tand Tmethodology Tfor
eliminating Tdefects T(driving Ttoward Tsix Tstandard Tdeviations Tbetween Tthe Tmean Tand Tthe
Tnearest Tspecification Tlimit) Tin Tany Tprocess T- Tfrom Tmanufacturing Tto Ttransactional Tand Tfrom
Tproduct Tto
service.
Design TCapacity T- TCORRECT TANSWER T-The Ttheoretical Tmaximum Toutput Tof Ta Tsystem Tin
Ta Tgiven Tperiod Tunder Tideal Tconditions.
,Location TAnalysis T- TCORRECT TANSWER T-proximity Tto Tcustomers, Ttransportation, Tsource Tof
Tlabor, Tcommunity Tattitude, Tproximity Tto Tsuppliers, Tand Tmany Tother Tfactors.
The Ttechnique Tfor Tdetermining Tlocation Tdecisions.
, Line TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tproduce Ta Tlarge Tvolume Tof
Ta Tstandardized Tproduct.
■ Limited Tcustomization Tand Thigh Tvolume
Batch TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tproduce Ta Tsmall
Tnumber Tof Tproducts Tin Tgroups Tor Tbatches Tbased Ton Tcustomer Torders Tor Tspecifications.
■ High Tcustomization Tmoderate Tvolume
Project TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tused Tto Tmake Ta Tone-at-a-time
Tproduct Texactly Tto Tcustomer Tspecifications.
■ Most Tcustom Tand Tlowest Tvolume
Continuous TProcesses T- TCORRECT TANSWER T-A Ttype Tof Tprocess Tthat Toperates Tcontinually
Tto Tproduce Ta Thigh Tvolume Tof Ta Tfully Tstandardized Tproduct.
- TNo Tcustomization Tand Tas Thigh Ta Tvolume Tas Tpossible
Bottleneck T- TCORRECT TANSWER T-Longest Ttask Tin Tthe Tprocess.
Flexible TManufacturing TSystem T(FMS) T- TCORRECT TANSWER T-A Ttype Tof Tautomated Tsystem Tthat
combines Tthe Tflexibility Tof Tintermittent Toperations Twith Tthe Tefficiency Tof Tcontinuous
Toperations.
Output/Input TControl T- TCORRECT TANSWER T-A Ttechnique Tfor Tmonitoring Tthe Tflow Tof Tjobs
Tbetween Twork Tcenters.
