Texas Roadhouse Host Test Questions
and Answers | Latest Version |
2025/2026 | Correct & Verified
What is the proper way to manage empty tables?
✔✔Keep them clean, organized, and ready for seating
How should a host respond if a guest arrives without a reservation during peak hours?
✔✔Provide a wait estimate and manage seating efficiently
What is the proper way to greet guests during a busy shift?
✔✔Maintain friendliness and eye contact despite the pace
How should a host handle a guest complaining about wait time?
✔✔Listen empathetically, apologize, and offer updates
What is the correct way to handle a guest requesting a high chair?
✔✔Provide it immediately and ensure it is safe for use
How should a host handle a guest asking to change tables after being seated?
✔✔Check availability and accommodate if possible
What is the proper way to greet a guest on a special occasion?
1
,✔✔Offer congratulations and ensure a pleasant experience
How should a host manage the line during peak dinner hours?
✔✔Keep it organized and update guests frequently
What is the correct way to inform guests of menu specials?
✔✔Briefly explain specials or direct them to a menu or server
How should a host respond if a guest asks for a quiet table?
✔✔Check seating options and accommodate if possible
What is the proper way to handle a guest asking for a booth near the window?
✔✔Check availability and provide seating if possible
How should a host react to a guest who is upset about the wait?
✔✔Remain calm, empathetic, and provide updates
What is the proper way to greet first-time guests?
✔✔Welcome them warmly and explain the seating process
How should a host manage multiple guests arriving at the same time?
✔✔Organize seating efficiently and communicate clearly
2
, What is the correct way to handle a reservation mix-up?
✔✔Apologize, find a solution, and involve a manager if needed
How should a host handle guests arriving late for a reservation?
✔✔Hold the table for a reasonable time and update waitlist if needed
What is the proper way to direct guests to their table?
✔✔Walk with them and ensure they are seated comfortably
What is the first thing a host should do when a guest enters the restaurant?
✔✔Greet them warmly and make eye contact
How should a host respond if the restaurant is full?
✔✔Politely inform the guest and provide an estimated wait time
Where should a host stand while seating guests?
✔✔Near the entrance, visible and ready to assist
How often should hosts check the waitlist during peak hours?
✔✔Continuously, updating guests on their wait time
3
and Answers | Latest Version |
2025/2026 | Correct & Verified
What is the proper way to manage empty tables?
✔✔Keep them clean, organized, and ready for seating
How should a host respond if a guest arrives without a reservation during peak hours?
✔✔Provide a wait estimate and manage seating efficiently
What is the proper way to greet guests during a busy shift?
✔✔Maintain friendliness and eye contact despite the pace
How should a host handle a guest complaining about wait time?
✔✔Listen empathetically, apologize, and offer updates
What is the correct way to handle a guest requesting a high chair?
✔✔Provide it immediately and ensure it is safe for use
How should a host handle a guest asking to change tables after being seated?
✔✔Check availability and accommodate if possible
What is the proper way to greet a guest on a special occasion?
1
,✔✔Offer congratulations and ensure a pleasant experience
How should a host manage the line during peak dinner hours?
✔✔Keep it organized and update guests frequently
What is the correct way to inform guests of menu specials?
✔✔Briefly explain specials or direct them to a menu or server
How should a host respond if a guest asks for a quiet table?
✔✔Check seating options and accommodate if possible
What is the proper way to handle a guest asking for a booth near the window?
✔✔Check availability and provide seating if possible
How should a host react to a guest who is upset about the wait?
✔✔Remain calm, empathetic, and provide updates
What is the proper way to greet first-time guests?
✔✔Welcome them warmly and explain the seating process
How should a host manage multiple guests arriving at the same time?
✔✔Organize seating efficiently and communicate clearly
2
, What is the correct way to handle a reservation mix-up?
✔✔Apologize, find a solution, and involve a manager if needed
How should a host handle guests arriving late for a reservation?
✔✔Hold the table for a reasonable time and update waitlist if needed
What is the proper way to direct guests to their table?
✔✔Walk with them and ensure they are seated comfortably
What is the first thing a host should do when a guest enters the restaurant?
✔✔Greet them warmly and make eye contact
How should a host respond if the restaurant is full?
✔✔Politely inform the guest and provide an estimated wait time
Where should a host stand while seating guests?
✔✔Near the entrance, visible and ready to assist
How often should hosts check the waitlist during peak hours?
✔✔Continuously, updating guests on their wait time
3
