Texas Roadhouse Server Validation Questions and Answers | Latest Version | 2025/2026 | Correct & Verified

Texas Roadhouse Server Validation Questions and Answers | Latest Version | 2025/2026 | Correct & Verified What is the first thing you should do when a guest is seated at your table? Greet them warmly and introduce yourself How often should you check on your tables during a meal? Every few minutes to ensure guests have everything they need What should you do if a guest has a food allergy? Alert the kitchen immediately and confirm ingredients with the guest When delivering drinks, what is the correct way to carry multiple beverages? Use a tray to balance them safely and prevent spills How should you handle a guest complaint about their meal? Listen carefully, apologize, and resolve the issue promptly What is the proper way to present a menu to a guest? Place it in front of them and offer assistance with any questions How do you upsell items without being pushy? 2 Suggest popular add-ons or specials in a friendly manner When should you refill a guest’s drink? As soon as it is near empty or when the guest asks What should you do if a guest asks for a substitution? Check with the kitchen to see if it is possible and confirm with the guest How do you handle a table of guests who arrive at different times? Greet each guest, take drink orders, and coordinate meal service accordingly What is the correct way to carry plates to a table? Use both hands or a tray and keep plates balanced How should you respond if a guest says their food is cold? Apologize and offer to have it replaced or reheated immediately What is the proper procedure for taking an order? Repeat the order back to the guest to confirm accuracy How should you greet a returning guest? Welcome them back warmly and remember previous preferences if possible 3 What should you do if a guest is celebrating a birthday? Acknowledge it and offer any special menu items or desserts When should you suggest appetizers to a table? After greeting the guests and before taking their main order How should you handle multiple tables during a busy shift? Prioritize tasks, check in frequently, and remain organized What is the best way to clear plates from a table? Remove empty or finished plates quickly without interrupting conversation How should you present the check to a guest? Place it discreetly in the check presenter and thank them for dining What is the proper way to offer refills on bread or chips? Ask politely if they would like more and offer promptly How do you handle a guest asking for a modification not on the menu? Confirm with the kitchen if it is possible and inform the guest of any extra cost or wait time 4 What should you do if a guest spills a drink? Clean it up immediately and offer a replacement beverage How should you greet a guest who has reservations? Welcome them by name if possible and