70
Test Bank 70
to accompany
70
Sixth70Edition70Test70Bank70prepared70by
Carlos70Calao7 0 Kwant
len70Polytechnic70University
,NETA70Assessment:70Test70Bank70to70accompany70Managing70Performance70Thr
ough70Training70and70Development,70Sixth70Edition
By70Alan70M.70Saks70and70Robert70Haccoun
Test70Bank70prepared70by70Carlos70Calao,70Kwantlen70Polytechnic70University
Available70on70Instructor’s70Resource70CD70ISBN70017665291470and70at70www.hrm.nelson.com
COPYRIGHT70©70201370by70Nelson70Education70Ltd.70Nelson70is70a70registered70trademark70used70herein70unde
r70licence.70All70rights70reserved.
For70more70information70contact70Nelson,70112070Birchmount70Road,70Toronto,70Ontario7 0 M1K705G4.70Or70you70ca
n70visit70our70Internet70site70at70www.nelson.com.
ALL70RIGHTS70RESERVED.70No70part70of70this70work70covered70by70the70copyright70hereon70may70be70reprod
uced70or70used70in70any70form70or70by70any70means—
graphic,70electronic,70or70mechanical,70including70photocopying,70recording,70taping,70web70distribution70or70inf
ormation70storage70and70retrieval70systems—without70the70written70permission70of70the70publisher
ii
, TABLE70OF70CONTENTS
Chapter701:70The70Training70and70Development70Process .................................................. 1-1
Chapter702:70Organizational70Learning ............................................................................. 2-1
Chapter703:70Learning70and70Motivation ........................................................................... 3-1
Chapter704:70The70Needs70Analysis70Process ..................................................................... 4-1
Chapter705:70Training70Design........................................................................................... 5-1
Chapter706:70Off-the-Job70Training70Methods ................................................................... 6-1
Chapter707:70On-the-Job70Training70Methods .................................................................... 7-1
Chapter708:70Technology-Based70Training70Methods ........................................................ 8-1
Chapter709:70Training70Delivery ........................................................................................ 9-1
Chapter7010:70Transfer70of70Training ............................................................................... 10-1
Chapter7011:70Training70Evaluation ................................................................................. 11-1
Chapter7012:70The70Costs70and70Benefits70of70Training70Programs .................................. 12-1
Chapter7013:70Training70Programs ................................................................................... 13-1
Chapter7014:70Management70Development ..................................................................... 14-1
Chapter7015:70The70Evolution70and70Future70of70Training70and70Development ................ 15-1
iii