CERTIFIED CHANGE MANAGEMENT
PROFESSIONAL (CCMP) QUESTION AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
INSTANT DOWNLOAD PDF
1. The primary purpose of change management is to:
A. Eliminate resistance
B. Improve project documentation
C. Enable individuals to successfully adopt change
D. Reduce project costs
Answer: C
Rationale: Change management focuses on preparing, equipping, and
supporting individuals to adopt and use change effectively.
2. Which organization administers the CCMP certification?
A. PMI
B. SHRM
C. Association of Change Management Professionals (ACMP)
D. ATD
Answer: C
Rationale: The CCMP credential is governed by ACMP, which sets global
standards for change management.
3. A sponsor’s most critical role in change management is to:
A. Train employees
B. Provide visible and active support
, C. Develop communication plans
D. Manage resistance
Answer: B
Rationale: Active and visible sponsorship is consistently the strongest predictor
of successful change.
4. Resistance to change most commonly occurs because people:
A. Dislike leadership
B. Lack intelligence
C. Fear loss or uncertainty
D. Prefer old processes
Answer: C
Rationale: Resistance often stems from fear of the unknown, loss of control, or
perceived negative impact.
5. The ADKAR model begins with:
A. Desire
B. Knowledge
C. Awareness
D. Reinforcement
Answer: C
Rationale: ADKAR starts with Awareness of the need for change before
progressing to other stages.
6. Change management is best described as:
A. A technical process
B. A communication exercise
C. A people-focused discipline
D. A project control tool
Answer: C
Rationale: Change management primarily addresses the human side of change.
, 7. Which document defines how change impacts different stakeholder groups?
A. Business case
B. Project charter
C. Impact assessment
D. Risk register
Answer: C
Rationale: Impact assessments analyze how change affects roles, processes, and
behaviors.
8. Effective communication during change should be:
A. One-time
B. Generic
C. Frequent and tailored
D. Confidential
Answer: C
Rationale: Frequent, role-based communication increases understanding and
reduces uncertainty.
9. The main goal of a change vision is to:
A. Justify funding
B. Describe the future state clearly
C. Detail project milestones
D. Assign responsibilities
Answer: B
Rationale: A clear vision helps stakeholders understand what the change will
achieve.
10.Which is an example of reinforcement?
A. Initial training
B. Stakeholder mapping
C. Recognition and rewards
D. Change readiness assessment
PROFESSIONAL (CCMP) QUESTION AND
CORRECT ANSWERS (VERIFIED
ANSWERS) PLUS RATIONALES 2026 Q&A
INSTANT DOWNLOAD PDF
1. The primary purpose of change management is to:
A. Eliminate resistance
B. Improve project documentation
C. Enable individuals to successfully adopt change
D. Reduce project costs
Answer: C
Rationale: Change management focuses on preparing, equipping, and
supporting individuals to adopt and use change effectively.
2. Which organization administers the CCMP certification?
A. PMI
B. SHRM
C. Association of Change Management Professionals (ACMP)
D. ATD
Answer: C
Rationale: The CCMP credential is governed by ACMP, which sets global
standards for change management.
3. A sponsor’s most critical role in change management is to:
A. Train employees
B. Provide visible and active support
, C. Develop communication plans
D. Manage resistance
Answer: B
Rationale: Active and visible sponsorship is consistently the strongest predictor
of successful change.
4. Resistance to change most commonly occurs because people:
A. Dislike leadership
B. Lack intelligence
C. Fear loss or uncertainty
D. Prefer old processes
Answer: C
Rationale: Resistance often stems from fear of the unknown, loss of control, or
perceived negative impact.
5. The ADKAR model begins with:
A. Desire
B. Knowledge
C. Awareness
D. Reinforcement
Answer: C
Rationale: ADKAR starts with Awareness of the need for change before
progressing to other stages.
6. Change management is best described as:
A. A technical process
B. A communication exercise
C. A people-focused discipline
D. A project control tool
Answer: C
Rationale: Change management primarily addresses the human side of change.
, 7. Which document defines how change impacts different stakeholder groups?
A. Business case
B. Project charter
C. Impact assessment
D. Risk register
Answer: C
Rationale: Impact assessments analyze how change affects roles, processes, and
behaviors.
8. Effective communication during change should be:
A. One-time
B. Generic
C. Frequent and tailored
D. Confidential
Answer: C
Rationale: Frequent, role-based communication increases understanding and
reduces uncertainty.
9. The main goal of a change vision is to:
A. Justify funding
B. Describe the future state clearly
C. Detail project milestones
D. Assign responsibilities
Answer: B
Rationale: A clear vision helps stakeholders understand what the change will
achieve.
10.Which is an example of reinforcement?
A. Initial training
B. Stakeholder mapping
C. Recognition and rewards
D. Change readiness assessment
