BADM 100 FINAL EXAM QUESTIONS
AND ANSWERS
Corporate Structure - ANSWER-In a corporation, both the board of directors and the
corporate officers are involved in management.
Franchise - ANSWER-The right to sell a good or service within an exclusive market
Small business Importance to US economy - ANSWER-Providing Technical
Innovation, Providing Employment, Providing Competition
Reasons for small business failure - ANSWER-Lack of capital and cash-flow
problems, Lack of management skills, Overexpansion
4 types of resources in management - ANSWER-1)Planning
2)Organizing
3)Leading / Motivating
4)Controlling
Elements of a SWOT analysis - ANSWER-•Strengths
•Weaknesses
•Opportunities
•Threats
Basic skills needed by managers - ANSWER-Conceptual skills, Conceptual skills,
Interpersonal skills, Technical skills, Communication skills, Leadership
Managerial decision-making process - ANSWER-1. Find the problem or opportunity
2. Gather Alternatives
3. Selection of Alternatives
4. Implementing and evaluating the solution
Org chart structures - ANSWER-a diagram that represents the positions and
relationships within an organization
Job specialization / reasons for it - ANSWER-the separation of all organizational
activities into distinct tasks and the assignment of different tasks to different people
Reason:•A worker repeating the same job does not lose time changing operations
The more specialized the job, the easier the job training
Job rotation - ANSWER-the systematic shifting of employees from one job to another
Departmentalization - ANSWER-the process of grouping jobs into manageable units
, Operations Management - ANSWER-all the activities required to produce goods and
services
Capacity - ANSWER-the maximum amount that something can contain.
Site selection criteria - ANSWER-Use an existing factory if:
1)it has enough capacity to produce established and new products
2)Cost of refurbishing is less than building a new one
Quality control - ANSWER-the process of ensuring that goods and services are
produced in accordance with design specifications
Steps in operational planning - ANSWER-Step 1: Selecting a Planning Horizon
Step 2: Estimating Market Demand
Step 3: Comparing Market Demand with Capacity
Step 4: Adjusting products to meet demand
Components of HR management - ANSWER-1.Acquiring
2.Maintaining
3.Developing
Job analysis components - ANSWER-- Task
- Demands
- Job
- Position
- Knowledge
- Skill
- Ability
Compensation types - ANSWER-1.Hourly Wage
2.Salary
3.Commission
4.Incentives (bonuses)
Benefit types - ANSWER-•Vacation days
•Comp pay
•Insurance packages
•Tuition reimbursement
•Cafeteria
•Childcare services
•Retirement Plan
Performance appraisals - ANSWER-evaluation of employee's current and potential
levels of performance
Perspectives on Motivation - ANSWER-1)Scientific Management
2)The Hawthorne Studies
3)Maslow's Hierarchy
4)Herzberg's Motivation-Hygiene Theory
AND ANSWERS
Corporate Structure - ANSWER-In a corporation, both the board of directors and the
corporate officers are involved in management.
Franchise - ANSWER-The right to sell a good or service within an exclusive market
Small business Importance to US economy - ANSWER-Providing Technical
Innovation, Providing Employment, Providing Competition
Reasons for small business failure - ANSWER-Lack of capital and cash-flow
problems, Lack of management skills, Overexpansion
4 types of resources in management - ANSWER-1)Planning
2)Organizing
3)Leading / Motivating
4)Controlling
Elements of a SWOT analysis - ANSWER-•Strengths
•Weaknesses
•Opportunities
•Threats
Basic skills needed by managers - ANSWER-Conceptual skills, Conceptual skills,
Interpersonal skills, Technical skills, Communication skills, Leadership
Managerial decision-making process - ANSWER-1. Find the problem or opportunity
2. Gather Alternatives
3. Selection of Alternatives
4. Implementing and evaluating the solution
Org chart structures - ANSWER-a diagram that represents the positions and
relationships within an organization
Job specialization / reasons for it - ANSWER-the separation of all organizational
activities into distinct tasks and the assignment of different tasks to different people
Reason:•A worker repeating the same job does not lose time changing operations
The more specialized the job, the easier the job training
Job rotation - ANSWER-the systematic shifting of employees from one job to another
Departmentalization - ANSWER-the process of grouping jobs into manageable units
, Operations Management - ANSWER-all the activities required to produce goods and
services
Capacity - ANSWER-the maximum amount that something can contain.
Site selection criteria - ANSWER-Use an existing factory if:
1)it has enough capacity to produce established and new products
2)Cost of refurbishing is less than building a new one
Quality control - ANSWER-the process of ensuring that goods and services are
produced in accordance with design specifications
Steps in operational planning - ANSWER-Step 1: Selecting a Planning Horizon
Step 2: Estimating Market Demand
Step 3: Comparing Market Demand with Capacity
Step 4: Adjusting products to meet demand
Components of HR management - ANSWER-1.Acquiring
2.Maintaining
3.Developing
Job analysis components - ANSWER-- Task
- Demands
- Job
- Position
- Knowledge
- Skill
- Ability
Compensation types - ANSWER-1.Hourly Wage
2.Salary
3.Commission
4.Incentives (bonuses)
Benefit types - ANSWER-•Vacation days
•Comp pay
•Insurance packages
•Tuition reimbursement
•Cafeteria
•Childcare services
•Retirement Plan
Performance appraisals - ANSWER-evaluation of employee's current and potential
levels of performance
Perspectives on Motivation - ANSWER-1)Scientific Management
2)The Hawthorne Studies
3)Maslow's Hierarchy
4)Herzberg's Motivation-Hygiene Theory
