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WGU C724- Information System
Management 10/2020- PA Questions and
Correct Answers/ Latest Update / Already
Graded
A small company that is growing quickly into a medium-sized
company is facing the challenge of consolidating and storing
information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security and
apply upgrades as needed.
Which IT professional does the company need to hire in order to
address this challenge?
Ans: Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales
to a competitor who has been able to use bulk purchasing of its main
ingredients from its wholesalers to receive a substantial price break in
materials
.Which IT management challenge is addressed in this scenario?
Ans: Develop strong relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its
larger competitors have managed to outsource their legal
All rights reserved © 2025/ 2026 |
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transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal
services firm face in this scenario?
Ans: Ensure long-term survival
An automobile manufacturer is considering equipping the engines of
its new models with the capability of detecting early symptoms of an
imminent mechanical or electric failure, automatically transmitting
that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to
schedule a repair appointment. It is facing the challenge of whether all
this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through
technology use?
Ans: Chief technology officer
A car dealership has been receiving complaints from its customers
about its inflexible repair system in which customers who drop off their
cars the previous evening are not properly placed in the queue and
tend to be placed behind those who drop off their cars the morning of
the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate
All rights reserved © 2025/ 2026 |
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precise customer needs to the programmers who would then build the
code behind the system.What type of challenge is this?
Ans: User requirements
An international company is facing the challenge of its software
development team working on a specific application spread across the
globe in 16 countries in 12 different time zones. Flying them to the
same location once a week or even once a month for coordination
purposes would be prohibitively expensive. Moreover, the issues that
arise tend to be urgent and in need of almost immediate resolution in
communication with team members in other countries.
Which communication style is necessary to resolve the issues in the
given scenario?
Ans: Synchronous
An employee processes accounts payable using proprietary software.
Ans: Accounting department
An employee verifies a customer's credit status using a credit check
software.
Ans: Sales and marketing department
All rights reserved © 2025/ 2026 |
, Page |4
An employee processes monthly payroll checks and benefits using an
open-source software.
Ans: Human resources department
An employee reviews daily inventory reports using an inventory
management software.
Ans: Production and operations department
There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the information
system?
Ans: People and processes
An organization has recently implemented an enterprise resource
planning system.
What competitive advantage will this system provide to the business?
Ans: Providing real-time assessment of organizational choices
A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship
management system.
All rights reserved © 2025/ 2026 |
WGU C724- Information System
Management 10/2020- PA Questions and
Correct Answers/ Latest Update / Already
Graded
A small company that is growing quickly into a medium-sized
company is facing the challenge of consolidating and storing
information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security and
apply upgrades as needed.
Which IT professional does the company need to hire in order to
address this challenge?
Ans: Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales
to a competitor who has been able to use bulk purchasing of its main
ingredients from its wholesalers to receive a substantial price break in
materials
.Which IT management challenge is addressed in this scenario?
Ans: Develop strong relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its
larger competitors have managed to outsource their legal
All rights reserved © 2025/ 2026 |
, Page |2
transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal
services firm face in this scenario?
Ans: Ensure long-term survival
An automobile manufacturer is considering equipping the engines of
its new models with the capability of detecting early symptoms of an
imminent mechanical or electric failure, automatically transmitting
that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to
schedule a repair appointment. It is facing the challenge of whether all
this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through
technology use?
Ans: Chief technology officer
A car dealership has been receiving complaints from its customers
about its inflexible repair system in which customers who drop off their
cars the previous evening are not properly placed in the queue and
tend to be placed behind those who drop off their cars the morning of
the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate
All rights reserved © 2025/ 2026 |
, Page |3
precise customer needs to the programmers who would then build the
code behind the system.What type of challenge is this?
Ans: User requirements
An international company is facing the challenge of its software
development team working on a specific application spread across the
globe in 16 countries in 12 different time zones. Flying them to the
same location once a week or even once a month for coordination
purposes would be prohibitively expensive. Moreover, the issues that
arise tend to be urgent and in need of almost immediate resolution in
communication with team members in other countries.
Which communication style is necessary to resolve the issues in the
given scenario?
Ans: Synchronous
An employee processes accounts payable using proprietary software.
Ans: Accounting department
An employee verifies a customer's credit status using a credit check
software.
Ans: Sales and marketing department
All rights reserved © 2025/ 2026 |
, Page |4
An employee processes monthly payroll checks and benefits using an
open-source software.
Ans: Human resources department
An employee reviews daily inventory reports using an inventory
management software.
Ans: Production and operations department
There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the information
system?
Ans: People and processes
An organization has recently implemented an enterprise resource
planning system.
What competitive advantage will this system provide to the business?
Ans: Providing real-time assessment of organizational choices
A retail organization has implemented a data warehouse. The
organization has also recently implemented a customer relationship
management system.
All rights reserved © 2025/ 2026 |
