C172 WGU COMPLETE v3 Questions and
Correct Answers/ Latest Update / Already
Graded
Occupational Safety and Health Act
Ans: OSH Act
Occupational Safety and Health Administration
Ans: OSHA
National Fire Protection Association
Ans: NFPA;
creates standards and codes to help form safe environments
and prevent accidents
Code of Federal Regulations
Ans: CFR
Emergency action plan
Ans: EAP
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Fire prevention plan
Ans: FPP
Safety data sheets
Ans: SDS;
required documentation that identifies potential hazards;
formerly MSDS (material SDS)
Biometric Systems
Ans: Systems that measure and analyze specific characteristics
of the human body for the purpose of authentication
FERPA (Family Educational Rights and Privacy Act)
Ans: federal law that requires all educational institutions to
protect the privacy of student education records
FISMA (Federal Information Security Management Act)
Ans: a federal law that was developed to protect government
information, operations, and assets against security threats
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GLBA (Gramm-Leach-Bliley Act)
Ans: federal law that requires all financial institutions to
protect customer financial information data, to safeguard the
financial information against security threats, and to deny any
unwarranted access to financial data
HIPAA (Health Insurance Portability and Accountability Act)
Ans: federal law that requires all health-related agencies to
protect the personally identifiable information (PII) of patients
PCI DSS (Payment Card Industry Data Security Standard)
Ans: standard set by the Payment Card Industry that holds
banks and merchants accountable for any credit card breach
MOU (memorandum of understanding)
Ans: a formal agreement between two or more parties to
establish official service partnerships;
sometimes called letter of intent (LOI)
SLA (Service Level Agreement)
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Ans: a formal agreement typically between a service provider
and a client or end user that defines the level of service
expected from the provider
MSA (master service agreement)
Ans: an overarching document that creates a framework for
multiple service level agreements;
facilitates the creation of future agreements
MLA (Master license agreement)
Ans: defines the owner rights, terms, and conditions related to
intellectual property
NDA (Non-Disclosure Agreement)
Ans: a legal agreement to bind a party or parties to not
disclose or share specific information
SOW (Statement of work)
Ans: a document often used in conjunction with an MSA that
contains all the specifics of the service;
includes deliverables, schedules, responsibilities
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