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Test Bank for SELL 7th Edition by Thomas Ingram (2023) covering Chapters 1–10. Structured to follow the textbook closely, this guide supports exam preparation for selling and sales management courses. Chapters Included.. Chapter 1. Overview of Personal Selling, Chapter 2. Building Trust and Sales Ethics, Chapter 3. Understanding Buyers, Chapter 4. Communication Skills, Chapter 5. Strategic Prospecting and Preparing for Sales Dialogue, Chapter 6. Planning Sales Dialogues and Presentations, Chapter 7. Sales Dialogue: Creating and Communicating Value, Chapter 8. Addressing Concerns and Earning Commitment, Chapter 9. Expanding Customer Relationships, Chapter 10. Adding Value: Self-Leadership and Teamwork
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