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ICT Service management (2021) - Chapter 0 - 18 extensive notes

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Extensive notes of chapter 0, 2, 3, 14, 15, 16, 17, and 18 combined in two documents [D0I69A]. NOTE: These documents are not a summary. It contains the information of the slides supplemented with extensive lecture notes—a lot of what prof. Doom has said during the lecture is written down. Notes may contain typos.

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Class notes
ICT Service management (2021) - chapter 0, 2, 3 and 14 extensive notes
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2020/2021
$3.59
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Class notes
ICT Service management (2021) - chapter 15, 16, 17 and 18 extensive notes
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84
Mar 2021
2020/2021
$3.59

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Claude Doom The IT Management Essentials
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  • 9789057187513
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