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P6- Factors that contribute to an effective Workplace.

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BTEC Extended Diploma Level 3 Travel and Tourism - Unit 6 - Preparing for Employment in Travel and Tourism P6, M3, D2 - Distinction For P6, learners are required to explain the factors that contribute to an effective workplace. Evidence could be in the form of an article, report or presentation and should include an explanation of factors, including the full content detailed under working environment, working relationships, incentives and training. Links should be made to the travel and tourism sector, but this can be in general, rather than specific terms, for example relating teamwork to the role of cabin crew or holiday representatives, rather than named organisations. M3 follows on naturally from P6 with a review of how travel and tourism organisations motivate their staff in the workplace. At least two named organisations would be adequate for M3. Learners should choose organisations that give good scope for review. Finally for D2, learners must analyse the factors that contribute to an effective workplace. The relative importance of different factors should be explored and specific examples of good practice must be cited; this does not have to be restricted to the two organisations reviewed for M3 and could include topical initiatives and new approaches being trialled by organisations. The analysis could also consider how organisations successfully counter some of the issues relating to employment in the travel and tourism industry, for example long hours, poor pay and seasonality.

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How To Motivate Staff to Ensure Greater Effectiveness in the
Workplace

What is motivation?
Motivation is a reason or reasons for acting or behaving in a particular way. Motivation occurs in the
working environment when employers try to motivate employees so they will work well.

Why should employers ensure staff are motivated?
Employers should ensure staff are motivated because if staff are motivated they will have higher
performance levels, there will be less staff absenteeism and less labour turnover and the business
can create an environment that attracts potential new recruits. However if the staff are not
motivated they may not want to come to work and won’t work as effectively.

Maslow’s Hierarchy of Needs




Maslow’s hierarchy of needs is a theory that that puts the needs of individuals in order, it is believed
that once one need is met they will move onto the next need.



THE WORKING ENVIRONMENT

Location

Location is a very important factor in the working environment. If the location of the work place is
situated close to the employee’s house, it will be likely they are motivated but if the employee has a
long way to travel, they could be demotivated. If the office or place of work is in a good location with
lots of services like shops and restaurants the employees will be more likely to be motivated as they
can go out for lunch.

Working Conditions

Working conditions also play an important role in the motivation of an employee. The working
conditions of the place of work would need to be good heat in somewhere like an office because if it

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