• Wrong document? Swap it for free
  • Written by students who passed
  • Immediately available after payment
  • Read online or as PDF
Sell
Where do you study
Your language
Start selling Create your account
Document preview thumbnail
Preview 1 out of 8 pages
Presentation

Welcome Meeting - Holiday Rep - Travel and Tourism Level 3

Document preview thumbnail
Preview 1 out of 8 pages

Example of Welcome meeting includes: (The gran hotel atlantis bahia) Introduction; Information on the hotel; Health and safety; Information on the resort and local area; Local culture/customs; Excursion n.1; Excursion n.2; Excursion n.3; Conclusion Welcome: - The first part of a welcome meeting is to greet your new customers - Welcome them to your resort and hotel -Introduce yourself -Tell them how long the meeting will last Important Information: -Advise guests of your duty times at the hotel -Tell them where in the hotel your desk is -Explain the information book -Emergency contact details Information on accommodation: -Tell guests any information about the hotel Reception Restaurants Spa Pools Shops Daytime entertainment Evening entertainment Any handy hints and tips Health and safety: Drink bottled water Plug sockets Using the hotel safe Don’t carry passports Don’t carry a lot of money with you Look after children Don’t carry valuables around with you Balcony safety Information on resort and local area: Markets Shops Nearest doctors/hospital Bus stop ATM machines Restaurants Beach Any handy hints and tips Local culture/customs: Local laws Traditional food and drinks Religion History Culture Anything else that is related to that country Excursions: -You are required to sell 2 different excursions in your welcome meeting -You can pick any 2 you wish -Example – Water-park and Island Tour Close: -Finally, finish your welcome meeting -Remind them of where your desk is located -Remind them of duty times -You will now come round and speak to anyone who has any questions -You can book excursions now -Thank them for listening -Enjoy your holiday

Content preview

Welcome meeting




Introduction
• Hello everybody. My name is ……. and first, I would like to thank
you for attending the welcome meeting on the 8th April. I will try to
not keep you here long as I am sure you want to explore the
excursions and the hotel, so basically the reason I am having this
welcome meeting is to tell you a bit about the hotel, and advise
you about the areas around THE HOTEL. The name of the hotel is
Gran hotel Atlantis Bahia real. later you will have the opportunity to
ask any questions you may have and book the excursions at the
end. My duty times are 9-12 and 5-8 if you need any additional
information about the excursions you can find me in the reception
area on ground floor near the entrance. My day off is on Friday so
if you need help you can contact to an emergency number which
you can find on the leaflet on my desk. The local time is 2pm so
make sure you have adjusted your watches. The local currency is
euro and the current exchange rate is 1.23

Document information

Study Level
Uploaded on
June 8, 2019
Number of pages
8
Written in
2018/2019
Type
Presentation
Person
Unknown
£6.99
Purchased by 14 students

Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
sunandavlg
4.0
(10)
Sold
38
Followers
33
Items
32
Last sold
1 year ago

Reviews from verified buyers




Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their exams and reviewed by others who've used these revision notes.

Didn't get what you expected? Choose another document

No problem! You can straightaway pick a different document that better suits what you're after.

Pay as you like, start learning straight away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and smashed it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Working on your references?

Frequently asked questions