Dominic Jeffrey
Course: Edexcel BTEC Level
3 60/90 Credit
Subsidiary/Diploma in IT
Tutor: Gill Thiede
Assignment 1
Personal and Learning
Development Needs
Dominic Jeffrey
06/01/17
, Contents
Introduction...........................................................................................................................................2
Attributes that are Valued by Employers (P1)....................................................................................2
Specific Attributes (P1)...................................................................................................................2
General Attributes (P1)..................................................................................................................2
Attitudes (P1).................................................................................................................................3
The Principles of Effective Communication (P2).................................................................................4
General Communication Skills.......................................................................................................4
Interpersonal Skills.........................................................................................................................5
Communicate in Writing................................................................................................................5
Potential Barriers to Effective Communication and the Effect on the Client (P3, M1)........................6
Physical Disabilities (e.g. partially sighted) (P3).............................................................................6
The Use of Technical Language (Jargon) (P3).................................................................................7
Introduction...........................................................................................................................................2
Attributes that are Valued by Employers (P1)....................................................................................2
Specific Attributes (P1)...................................................................................................................2
General Attributes (P1)..................................................................................................................2
Attitudes (P1).................................................................................................................................3
The Principles of Effective Communication (P2)................................................................................4
General Communication Skills.......................................................................................................4
Interpersonal Skills.........................................................................................................................5
Communicate in Writing................................................................................................................5
Potential Barriers to Effective Communication and the Effect on the Client (P3, M1).......................6
Physical Disabilities (e.g. partially sighted) (P3).............................................................................6
The Use of Technical Language (Jargon) (P3).................................................................................7
Dominic Jeffrey
Course: Edexcel BTEC Level
3 60/90 Credit
Subsidiary/Diploma in IT
Tutor: Gill Thiede
Assignment 1
Personal and Learning
Development Needs
Dominic Jeffrey
06/01/17
, Contents
Introduction...........................................................................................................................................2
Attributes that are Valued by Employers (P1)....................................................................................2
Specific Attributes (P1)...................................................................................................................2
General Attributes (P1)..................................................................................................................2
Attitudes (P1).................................................................................................................................3
The Principles of Effective Communication (P2).................................................................................4
General Communication Skills.......................................................................................................4
Interpersonal Skills.........................................................................................................................5
Communicate in Writing................................................................................................................5
Potential Barriers to Effective Communication and the Effect on the Client (P3, M1)........................6
Physical Disabilities (e.g. partially sighted) (P3).............................................................................6
The Use of Technical Language (Jargon) (P3).................................................................................7
Introduction...........................................................................................................................................2
Attributes that are Valued by Employers (P1)....................................................................................2
Specific Attributes (P1)...................................................................................................................2
General Attributes (P1)..................................................................................................................2
Attitudes (P1).................................................................................................................................3
The Principles of Effective Communication (P2)................................................................................4
General Communication Skills.......................................................................................................4
Interpersonal Skills.........................................................................................................................5
Communicate in Writing................................................................................................................5
Potential Barriers to Effective Communication and the Effect on the Client (P3, M1).......................6
Physical Disabilities (e.g. partially sighted) (P3).............................................................................6
The Use of Technical Language (Jargon) (P3).................................................................................7
Dominic Jeffrey
