This is a formal report regarding the Quality Management at The
Fachetti Group
To: Fabio Fachetti
From: Rihtik Sohal
Date: 08/01/2022
1. Introduction
This report is going to look over Quality Management and its importance to The
fachetti group. This report will also be giving recommendations and proposals which
should be considered and looked into.
The Fachetti Group (TFG) is a restaurant and food manufacturing business. This
business is run by Fabio Fachetti who is a well known established individual as he is
a celebrity chef and TV presenter. He is also famous for his ability to inspire and
engage his staff. TFG is also known for its B2B (business to business) interactions
as they sell large amounts of their products to the UK’s major supermarkets. TFG
was split into 2 separate divisions which were the restaurant division and the
manufacturing division. There are 2 managers who used to run each division. There
is Katrina Szynalski who has been in TFG for 20 years as head chef and manager of
the restaurant division. She takes a democratic leadership and management style.
She worked in an area which had high rent and rates and also paid above average
wages for the instrusty standard which ultimately caused her a lot of cash flow
problems. Katrina is currently the deputy divisional manager for manufacturing. Then
there is Sunny Elder who runs the manufacturing division. Sunny takes an autocratic
leadership style which has resulted in him running a very highly efficient workforce.
In TFG there is a large amount of conflict between the 2 managers as their
leadership styles clash which is an issue which needs to be addressed.
2. Issues
2.1 Conflict between the managers- The two managers Katrina and Sunny have a
conflict which can cause a negative impact on TFG which has a good chance of
hindering the quality of the workforce. As the workforce is not working together TFG
will not be working towards the same goals and this ultimately would bring down the
quality management of TFG as well as their ability to use and work with employees
to a high quality. This can be due to a lack of direction from HR and other elements
which make it so that TFG is not able to run effectively as it could be.
Fachetti Group
To: Fabio Fachetti
From: Rihtik Sohal
Date: 08/01/2022
1. Introduction
This report is going to look over Quality Management and its importance to The
fachetti group. This report will also be giving recommendations and proposals which
should be considered and looked into.
The Fachetti Group (TFG) is a restaurant and food manufacturing business. This
business is run by Fabio Fachetti who is a well known established individual as he is
a celebrity chef and TV presenter. He is also famous for his ability to inspire and
engage his staff. TFG is also known for its B2B (business to business) interactions
as they sell large amounts of their products to the UK’s major supermarkets. TFG
was split into 2 separate divisions which were the restaurant division and the
manufacturing division. There are 2 managers who used to run each division. There
is Katrina Szynalski who has been in TFG for 20 years as head chef and manager of
the restaurant division. She takes a democratic leadership and management style.
She worked in an area which had high rent and rates and also paid above average
wages for the instrusty standard which ultimately caused her a lot of cash flow
problems. Katrina is currently the deputy divisional manager for manufacturing. Then
there is Sunny Elder who runs the manufacturing division. Sunny takes an autocratic
leadership style which has resulted in him running a very highly efficient workforce.
In TFG there is a large amount of conflict between the 2 managers as their
leadership styles clash which is an issue which needs to be addressed.
2. Issues
2.1 Conflict between the managers- The two managers Katrina and Sunny have a
conflict which can cause a negative impact on TFG which has a good chance of
hindering the quality of the workforce. As the workforce is not working together TFG
will not be working towards the same goals and this ultimately would bring down the
quality management of TFG as well as their ability to use and work with employees
to a high quality. This can be due to a lack of direction from HR and other elements
which make it so that TFG is not able to run effectively as it could be.
