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Summary MGT 302 STUDY GUIDE EXAM 2

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MGT 302 STUDY GUIDE EXAM 2 MGT 302 Exam 2 Study Guide Fall 2015 Terms and Concepts: ● Culture Everything people have (material possessions), think (ideas, values, attitudes) and do (expected patterns of behavior) ● Values abstract ideas about what a group believes to be good, right or desirable ● Attitudes ● Norms social rule and guidelines that prescribe behaviour ● Folkways routine conventions of everyday life (dress code, manners) ● Mores norms that are seen as a central to the functioning of a society ● Cultural Determinism ● Enculturation ● The Iceberg Model of Culture Surface is a small amount seen, unspoken rules and unconscious rules are hard to see and can take awhile to learn ● Ethnocentrism belief in the superiority of one's own ethnic group or culture ● Cultural Distance the degree of distance between two cultures ● Cultural Frameworks is a tool for measuring cultural distance. It provides a guess for how to interact with someone and should be used as a compass rather than a map ● Hofstede’s Value Survey Model size of survey was extremely large and his results of data was replicated in another research later, used average responses that was not designed to test culture so there are potential cultural biases and is dated (including the 5 dimensions and the strengths and weaknesses of the model’s development) a) power distance- the society’s tolerance for inequalities b) individualism vs collectivism- the relationship between the individual and his/her fellows c) uncertainty avoidance- the extent to which culture accepts ambiguous situations and tolerates uncertainty d) masculinity vs femininity- the degree to which people in a culture espouse traditional Western gender roles (value family over money or visa versa) e) time orientation/confucian dynamism - attitudes toward time, persistence and respect for tradition ●

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