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Exam (elaborations)

ICT examenvragen

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__________________________________________________________________________________________
Question 1. Which of the following statements is FALSE?

a) An investment in ICT not always guarantees an increase in competitive advantage.

b) The use of an information system can increase the efficiency with which business processes are executed.
This is known as an operational benefit of information systems.

c) The different concerns that must be considered in information systems are often categorized within the
following four categories: business processes, data, applications, and infrastructure. These concerns interact with
each other.

d) A model is an abstract representation of the reality and is created for a specific target audience with a specific
modelling purpose in mind.

__________________________________________________________________________________________
Question 2. Which of the following statements is FALSE?

a) An Office Automation System (OS) is a quite commonly used type of information system at operational level
that may include functions such as text processing, voicemail, e-mail, video conferencing, scheduling systems,
etc.

b) Tactical Information System such as Decision Support Systems (DS), are developed and used by middle and
executive managers for supporting mid long-term decisions.

c) Decision Support Systems (DSS) may use data produced by Management Information Systems
(MIS), while Executive Support Systems (ESS) may use data produced by DSS and MIS, as well as external
information.

d)The lower an information system is classified in the pyramid, the greater the difference will be between the
different functional areas.

__________________________________________________________________________________________
Question 3. Which of the following statements is FALSE?

a) Scrum is a very well-known agile development method where the iterations are called sprints. A sprint should
last less than a month. During this sprint, several system features will be developed out of the product backlog.

b) When the requirements are very unstable and likely to change, the waterfall methodology will perform the best
as it will provide more documentation to keep track of the changing requirements.

c) The users are heavily involved in an iterative methodology; this involvement will contribute to ensure that users
are satisfied with the final system.

d) In the Version development methodology, the system is analysed and developed step by step; when the whole
system is implemented, it is rolled out.

__________________________________________________________________________________________
Question 4. Which of the following statements is FALSE?

a) The Strategic Alignment Model (Henderson & Venkatraman, 1993) allows to reflect about the alignment of IT
and business strategy. A key aspect for realizing business/IT alignment is the strategic fit, which entails, among
others, that the external positioning in the IT marketplace needs to be aligned with the internal management and
configuration of the IT infrastructure.

b) Service Level is one of the patterns or paths to implement the Strategic Alignment Model (Henderson &
Venkatraman, 1993). This path goes from "Business Strategy" to "Operational Infrastructure and Processes", to
"ICT Infrastructure and Processes", where ICT services are implemented and ready to be offered to other
companies.

c) Michael Porter's model can be used to reason about an organization's strategic position with respect to its
external environment, but it is of limited use for determining future strategy.

, d) Within Porter's model, the main factors determining the Threat of Substitute Products or Services for an
organization are the number of alternative products or services and the switching costs.


__________________________________________________________________________________________
Question 5. Which of the following statements is FALSE?

a) TOGAF and Zachman are both very well-known Enterprise Architecture Frameworks (EAFS).

b) TOGAF provides the Architecture Development Method (ADM), which can be divided in 4 parts:
Preparation, Architecture, Implementation, and Maintenance.

c) In Row 2 (enterprise model) of the Zachman framework, the business aspects are described considering the
type of information system that will be developed to support those aspects.

d) ArchiMate is a modelling language for EA that is organized in layers and aspects. For instance, the Passive
structure aspect is used to describe the data that are manipulated by the business behaviour.

__________________________________________________________________________________________
Question 6. Which of the following statements is FALSE?

a) Business processes are sequences of activities towards a common goal. They happen in a certain time, space
and using specific resources.

b) In an integrated information system, business processes may be automated across the entire value chain.
Because of the involvement of different stakeholders in the value chain, these processes can be very complex.

c) Business processes are considered in column "WHAT" of the Zachman framework.

d) Within the BPM cycle, the output of both "process analysis" and "process monitoring and controlling" can be
considered as input for "process redesign".


__________________________________________________________________________________________
Question 7. Which of the following statements is FALSE?

a) XOR split can have 2 or more alternative outgoing paths, but only one of them will be chosen.

b) An (inclusive) OR split can have 2 or more alternative outgoing paths. Depending on the conditions, it is
possible that more than one outgoing path is executed.

c) A XOR join is equivalent as merging the paths without gateway.

d) An (inclusive) OR join will wait until a token from each of the input paths has arrived.


__________________________________________________________________________________________
Question 8. Which of the following statements is TRUE?

a) Message tasks or message events can be used for communication between two lanes.

b) A data object in a process represents a local variable that is not stored, while a data store represents
persistent data.

c) When the start event of a BPMN Event sub-process occurs, the main process is always interrupted to execute
the process depicted in such sub-process.

d) A Signal event can be used to communicate across different pools, but not within the same pool.
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