C724 (INFORMATION SYSTEMS MANAGEMENT) –
WGU.
Designed to boost confidence and grades!
Executive information system - Answer: A system that facilitates and supports senior
managerial decisions.
Data - Answer: Unorganized data that lacks meaning.
Information - Answer: Data that has been organized in a meaningful manner.
Information system - Answer: An integrated network of components working together to
convert data into useful information; includes an input, a process, and an output;
comprised of people, processes, machines, and information technology.
Knowledge - Answer: The practical application of information.
Data, Information, and Knowledge example - Answer: Data: The number of people
below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - Answer: This system uses models and statistical analysis to
help decision makers solve problems
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,Management information system (MIS) - Answer: Provides timely and accurate
information that enables managers to manage their departments more efficiently;
analyzes performance.
Transaction processing system - Answer: information system used for processing
patient admissions, employee time cards, and purchase orders
Information management - Answer: The management of organizational processes and
systems; helps the organization reduce costs and adds value to products; helps the
organization make better managerial decisions; stores and processes data.
Information technology - Answer: The use of computer and telecommunications
systems for storing, retrieving, and sending information; comprised of hardware,
software, data, and networks.
Information technology management - Answer: the management of hardware, software,
data, networks, and people that facilitate access to information and allow the
organization to achieve business objectives.
Strategic information system - Answer: provide tools used by an organization to
accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Answer: Enhances interpersonal and
relationship-forming skills.
Porters 5 competitive forces - Answer: Intensity competitive rivalry
Bargaining power of customers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Network economics (network-based strategy) - Answer: the cost of adding another
business participant to a business venture is small, the potential gain is great.
Business ecosystems - Answer: Network of businesses involved in delivering a product
through mutual cooperation.
Product differentiation (business strategy) - Answer: offering a higher quality product to
differentiate from others in the market
Growth (business strategy) - Answer: adding new products or new enhancements to
existing products
Enterprise Resource Planning (ERP) - Answer: Involves utilizing computer technology
to link various aspects of a business; a very complex resource planning system that
spans the entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Answer: Allows for personalized
communication to customers.
Knowledge Management (KM) - Answer: These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
Chief executive officer (CEO) - Answer: also called president or managing director, is
responsible for the success or failure of the company, creating the company culture,
selecting the senior management team, setting strategy and vision, and selecting
projects to fund.
Chief operations officer (COO) - Answer: is the director of operations, responsible for
the oversight of internal operations on a day-to-day basis and for monitoring production
quotas
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
WGU.
Designed to boost confidence and grades!
Executive information system - Answer: A system that facilitates and supports senior
managerial decisions.
Data - Answer: Unorganized data that lacks meaning.
Information - Answer: Data that has been organized in a meaningful manner.
Information system - Answer: An integrated network of components working together to
convert data into useful information; includes an input, a process, and an output;
comprised of people, processes, machines, and information technology.
Knowledge - Answer: The practical application of information.
Data, Information, and Knowledge example - Answer: Data: The number of people
below the poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - Answer: This system uses models and statistical analysis to
help decision makers solve problems
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,Management information system (MIS) - Answer: Provides timely and accurate
information that enables managers to manage their departments more efficiently;
analyzes performance.
Transaction processing system - Answer: information system used for processing
patient admissions, employee time cards, and purchase orders
Information management - Answer: The management of organizational processes and
systems; helps the organization reduce costs and adds value to products; helps the
organization make better managerial decisions; stores and processes data.
Information technology - Answer: The use of computer and telecommunications
systems for storing, retrieving, and sending information; comprised of hardware,
software, data, and networks.
Information technology management - Answer: the management of hardware, software,
data, networks, and people that facilitate access to information and allow the
organization to achieve business objectives.
Strategic information system - Answer: provide tools used by an organization to
accomplish specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Answer: Enhances interpersonal and
relationship-forming skills.
Porters 5 competitive forces - Answer: Intensity competitive rivalry
Bargaining power of customers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Network economics (network-based strategy) - Answer: the cost of adding another
business participant to a business venture is small, the potential gain is great.
Business ecosystems - Answer: Network of businesses involved in delivering a product
through mutual cooperation.
Product differentiation (business strategy) - Answer: offering a higher quality product to
differentiate from others in the market
Growth (business strategy) - Answer: adding new products or new enhancements to
existing products
Enterprise Resource Planning (ERP) - Answer: Involves utilizing computer technology
to link various aspects of a business; a very complex resource planning system that
spans the entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Answer: Allows for personalized
communication to customers.
Knowledge Management (KM) - Answer: These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
Chief executive officer (CEO) - Answer: also called president or managing director, is
responsible for the success or failure of the company, creating the company culture,
selecting the senior management team, setting strategy and vision, and selecting
projects to fund.
Chief operations officer (COO) - Answer: is the director of operations, responsible for
the oversight of internal operations on a day-to-day basis and for monitoring production
quotas
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
