C483, C715, & C232 (MOST CHALLENGING) – WGU.
Designed to boost confidence and grades!
Abilene Paradox - Answer: A group of people collectively decide on a course of action
that is counter to the preferences of most of the individuals in the group.
Adverse Impact - Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
Affective Conflict - Answer: Emotional disagreement directed toward other people
Affiliate Model - Answer: Charging fees to direct site visitors to other companies' sites
Alderfer's ERG Theory - Answer: A human needs theory postulating that people have
three basic sets of needs that can operate simultaneously (Existence, Relatedness and
Growth)
Altering the human variable - Answer: Using behavioral change techniques such as
human relations training to alter attitudes and behaviors that cause conflict
Assessment Center - Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
Balanced Scorecard - Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and growth
Behavioral Approach - Answer: A leadership perspective that attempts to identify what
good leaders do—that is, what behaviors they exhibit
Bootlegging - Answer: Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,Boundary-Spanning - Answer: Interacting with people in other groups, thus creating
linkages between groups
Broker - Answer: A person who assembles and coordinates participants in a network
Business Accelerators - Answer: Organization that provides support and advice to help
young businesses grow
Caux Principles - Answer: Ethical principles established by international executives
based in Caux, Switzerland, in collaboration with business leaders from Japan, Europe,
and the United States
Clan Control - Answer: Control based on the norms, values, shared goals, and trust
among group members
Comparable Worth - Answer: Principle of equal pay for different jobs of equal worth
Concentric Diversification - Answer: A strategy used to add new businesses that
produce related products or are involved in related markets and activities
Concurrent Control - Answer: The control process used while plans are being carried
out, including directing, monitoring, and fine-tuning activities as they are performed
Concurrent Engineering - Answer: A design approach in which all relevant functions
cooperate jointly and continually in a maximum effort aimed at producing high-quality
products that meet customers' needs
Conglomerate Diversification - Answer: A strategy used to add new businesses that
produce unrelated products or are involved in unrelated markets and activities
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Controlling - Answer: The management function of monitoring performance and making
needed changes; takes five steps: 1) set standards, 2) measure performance, 3
compare performance to standards, 4) taking correction.
Coordination by Plan - Answer: Interdependent units are required to meet deadlines
and objectives that contribute to a common goal
Economies of Scope - Answer: Economies in which materials and processes employed
in one product can be used to make other related products
Education and Communication - Answer: Method for managing resistance to change
that is most likely to work best when there is little information about the change.
Entrepreneur - Answer: Individual who establishes a new organization without the
benefit of corporate sponsorship
Equity Theory - Answer: A theory that says that individuals compare their job inputs and
outcomes with those of others and then respond to eliminate any inequities.
Expatriates - Answer: Parent-company nationals who are sent to work at a foreign
subsidiary
Extinction - Answer: Disappearance of behaviors that occurs when the behaviors are
not being reinforced.
Facilitation and Support - Answer: Method for managing resistance to change where
the workers are provided with support in order to reduce fear and smooth the transition.
Failure Rate - Answer: The number of expatriate managers of an overseas operation
who come home early
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
Designed to boost confidence and grades!
Abilene Paradox - Answer: A group of people collectively decide on a course of action
that is counter to the preferences of most of the individuals in the group.
Adverse Impact - Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
Affective Conflict - Answer: Emotional disagreement directed toward other people
Affiliate Model - Answer: Charging fees to direct site visitors to other companies' sites
Alderfer's ERG Theory - Answer: A human needs theory postulating that people have
three basic sets of needs that can operate simultaneously (Existence, Relatedness and
Growth)
Altering the human variable - Answer: Using behavioral change techniques such as
human relations training to alter attitudes and behaviors that cause conflict
Assessment Center - Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
Balanced Scorecard - Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and growth
Behavioral Approach - Answer: A leadership perspective that attempts to identify what
good leaders do—that is, what behaviors they exhibit
Bootlegging - Answer: Informal work on projects, other than those officially assigned, of
employees' own choosing and initiative
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,Boundary-Spanning - Answer: Interacting with people in other groups, thus creating
linkages between groups
Broker - Answer: A person who assembles and coordinates participants in a network
Business Accelerators - Answer: Organization that provides support and advice to help
young businesses grow
Caux Principles - Answer: Ethical principles established by international executives
based in Caux, Switzerland, in collaboration with business leaders from Japan, Europe,
and the United States
Clan Control - Answer: Control based on the norms, values, shared goals, and trust
among group members
Comparable Worth - Answer: Principle of equal pay for different jobs of equal worth
Concentric Diversification - Answer: A strategy used to add new businesses that
produce related products or are involved in related markets and activities
Concurrent Control - Answer: The control process used while plans are being carried
out, including directing, monitoring, and fine-tuning activities as they are performed
Concurrent Engineering - Answer: A design approach in which all relevant functions
cooperate jointly and continually in a maximum effort aimed at producing high-quality
products that meet customers' needs
Conglomerate Diversification - Answer: A strategy used to add new businesses that
produce unrelated products or are involved in unrelated markets and activities
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, Controlling - Answer: The management function of monitoring performance and making
needed changes; takes five steps: 1) set standards, 2) measure performance, 3
compare performance to standards, 4) taking correction.
Coordination by Plan - Answer: Interdependent units are required to meet deadlines
and objectives that contribute to a common goal
Economies of Scope - Answer: Economies in which materials and processes employed
in one product can be used to make other related products
Education and Communication - Answer: Method for managing resistance to change
that is most likely to work best when there is little information about the change.
Entrepreneur - Answer: Individual who establishes a new organization without the
benefit of corporate sponsorship
Equity Theory - Answer: A theory that says that individuals compare their job inputs and
outcomes with those of others and then respond to eliminate any inequities.
Expatriates - Answer: Parent-company nationals who are sent to work at a foreign
subsidiary
Extinction - Answer: Disappearance of behaviors that occurs when the behaviors are
not being reinforced.
Facilitation and Support - Answer: Method for managing resistance to change where
the workers are provided with support in order to reduce fear and smooth the transition.
Failure Rate - Answer: The number of expatriate managers of an overseas operation
who come home early
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
