Chapter 1 Understanding The Manager’s Job
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving organizational
goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
e. Divestment
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and decision making,
organizing, leading, and controlling) directed at an organization’s resources (human, financial,
physical, and information) with the aim of achieving organizational goals in an efficient and effective
manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:41 AM
DATE MODIFIED: 5/4/2021 7:45 AM
2. Which of the following helрs make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
e. Using micromanagement techniques
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a cost-effective
way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
NATIONAL STANDARDS: United States - United States - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:46 AM
DATE MODIFIED: 5/4/2021 7:48 AM
Copyright Cengage Learning. Powered by Cognero. Page 1
,3. A managеment process is considered to be effective when _____.
a. overhead production costs decrease
b. the right decisions are made and implemented
c. decisions are made independently of the organization's external environment
d. the same amount of resources are allocated to all the functions of the organization
e. the organization is highly centralized
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions are made and
successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE MGMT.GRIF.22.1.1 - LO: 1.1
S:
ACCREDITING STANDA BUSPROG: Analytic
RDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:48 AM
DATE MODIFIED: 7/5/2022 7:32 AM
4. One of the titles found in the group of middle managers is
a. director.
b. vice president.
c. supervisor.
d. office manager.
e. plant manager.
ANSWER: e
RATIONALE: Middle management is probably the largest group of managers in most organizations. Common
middle-management titles include plant manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:52 AM
DATE MODIFIED: 5/4/2021 7:54 AM
5. Which of the following statements about tоp managers is true?
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, a. They are the largest group of managers in most organizations.
b. They officially represent their organization to the external environment.
c. They primarily oversee the day-to-day operations of an organization.
d. They supervise and coordinate the activities of first-line managers.
e. They supervise and coordinate the activities of operating employees.
ANSWER: b
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating policies. They also
officially represent the organization to the external environment by meeting with government
officials, executives of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:54 AM
DATE MODIFIED: 5/4/2021 7:56 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
e. Coordinating the work of first-line managers
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating policies. They also
officially represent the organization to the external environment by meeting with government
officials, executives of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:57 AM
DATE MODIFIED: 5/4/2021 7:59 AM
7. Who would be responsible for making decisions about activities such as investing in research and development (R&D)
Copyright Cengage Learning. Powered by Cognero. Page 3
, and entering or abandoning various markets?
a. Division heads
b. Limited partners
c. First-line managers
d. Middle managers
e. Top managers
ANSWER: e
RATIONALE: Top managers make decisions about activities such as acquiring other companies, investing in
research and development (R&D), entering or abandoning various markets, and building new plants
and office facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:59 AM
DATE MODIFIED: 5/4/2021 8:01 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
e. coordinator.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most organizations. Common
middle-management titles include plant manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:01 AM
DATE MODIFIED: 5/4/2021 8:03 AM
9. Which is likely to be the largest group of managers in most organizаtions, who are primarily responsible for
Copyright Cengage Learning. Powered by Cognero. Page 4
1. What is defined as a set of activities directed at an organization’s resources with the aim of achieving organizational
goals in an efficient and effective manner?
a. Economics
b. Planning
c. Management
d. Operations
e. Divestment
ANSWER: c
RATIONALE: Management can be defined as a set of activities (including planning and decision making,
organizing, leading, and controlling) directed at an organization’s resources (human, financial,
physical, and information) with the aim of achieving organizational goals in an efficient and effective
manner.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:41 AM
DATE MODIFIED: 5/4/2021 7:45 AM
2. Which of the following helрs make the management process efficient?
a. Increasing overhead production costs
b. Using resources in a cost-effective manner
c. Making management decisions independently of the organization's external environment
d. Using the majority of resources for sales promotion activities
e. Using micromanagement techniques
ANSWER: b
RATIONALE: A management process is efficient when resources are used wisely in a cost-effective
way.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MGMT.GRIF.22.1.1 - LO: 1.1
NATIONAL STANDARDS: United States - United States - BUSPROG: Analytic
ACCREDITING STANDARDS: BUSPROG: Analytic
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:46 AM
DATE MODIFIED: 5/4/2021 7:48 AM
Copyright Cengage Learning. Powered by Cognero. Page 1
,3. A managеment process is considered to be effective when _____.
a. overhead production costs decrease
b. the right decisions are made and implemented
c. decisions are made independently of the organization's external environment
d. the same amount of resources are allocated to all the functions of the organization
e. the organization is highly centralized
ANSWER: b
RATIONALE: A management process is considered to be effective when the right decisions are made and
successfully implemented.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE MGMT.GRIF.22.1.1 - LO: 1.1
S:
ACCREDITING STANDA BUSPROG: Analytic
RDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:48 AM
DATE MODIFIED: 7/5/2022 7:32 AM
4. One of the titles found in the group of middle managers is
a. director.
b. vice president.
c. supervisor.
d. office manager.
e. plant manager.
ANSWER: e
RATIONALE: Middle management is probably the largest group of managers in most organizations. Common
middle-management titles include plant manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 7:52 AM
DATE MODIFIED: 5/4/2021 7:54 AM
5. Which of the following statements about tоp managers is true?
Copyright Cengage Learning. Powered by Cognero. Page 2
, a. They are the largest group of managers in most organizations.
b. They officially represent their organization to the external environment.
c. They primarily oversee the day-to-day operations of an organization.
d. They supervise and coordinate the activities of first-line managers.
e. They supervise and coordinate the activities of operating employees.
ANSWER: b
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating policies. They also
officially represent the organization to the external environment by meeting with government
officials, executives of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:54 AM
DATE MODIFIED: 5/4/2021 7:56 AM
6. Which of the following is the role of top managers in an organization?
a. Overseeing day-to-day operations
b. Performing routine administrative tasks
c. Implementing plans of first-line managers
d. Creating organizational goals and overall strategy
e. Coordinating the work of first-line managers
ANSWER: d
RATIONALE: Top managers create the organization’s goals, overall strategy, and operating policies. They also
officially represent the organization to the external environment by meeting with government
officials, executives of other organizations, and so forth.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:57 AM
DATE MODIFIED: 5/4/2021 7:59 AM
7. Who would be responsible for making decisions about activities such as investing in research and development (R&D)
Copyright Cengage Learning. Powered by Cognero. Page 3
, and entering or abandoning various markets?
a. Division heads
b. Limited partners
c. First-line managers
d. Middle managers
e. Top managers
ANSWER: e
RATIONALE: Top managers make decisions about activities such as acquiring other companies, investing in
research and development (R&D), entering or abandoning various markets, and building new plants
and office facilities.
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Understand
DATE CREATED: 5/4/2021 7:59 AM
DATE MODIFIED: 5/4/2021 8:01 AM
8. A common middle-management title is
a. chief executive officer (CEO).
b. division head.
c. supervisor.
d. line manager.
e. coordinator.
ANSWER: b
RATIONALE: Middle management is probably the largest group of managers in most organizations. Common
middle-management titles include plant manager, operations manager, and division head.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC MGMT.GRIF.22.1.1 - LO: 1.1
TIVES:
ACCREDITING ST BUSPROG: Analytic
ANDARDS:
TOPICS: An Introduction to Management
KEYWORDS: Bloom's: Remember
DATE CREATED: 5/4/2021 8:01 AM
DATE MODIFIED: 5/4/2021 8:03 AM
9. Which is likely to be the largest group of managers in most organizаtions, who are primarily responsible for
Copyright Cengage Learning. Powered by Cognero. Page 4
