SPCM 200 FINAL CSU QUESTIONS & ANSWERS
1. Standard Model of Communication- Answer - -a holistic attempt to account for the major attributes
that are at work in most communication interactions.
-Sender, message, channels, and receiver.
2. Sender in the model- Answer - the person or institution that initiates a communication interaction.
3. Message (Model of Communication)- Answer - a form of symbolic representation (a statement, a
question, an exclamation, etc...) that contains information or an inquiry from the sender to another party.
4. Channels (model of communication)- Answer - diverse forms and media in which messages
travel
5. Receiver (Model of Communication)- Answer - the person, persons, or institution for which the
sender prepares a message and from whom the sender expects a response.
6. Additions to the model of communication- Answer - Encoding, decoding, and feedback
7. Encoding (Model of Communication)- Answer - the work that a sender does to a message to
put it into a format appropriate for communication
8. Decoding (Model of Communication)- Answer - the work the receiver or receivers do to
translate the speakers encoding into a format they can interpret and understand.
9. Feedback (Model of Communication)- Answer - the verbal and non-verbal signals a receiver
provides a sender in the course of communicating.
10. Noise (model of communication)- Answer - anything that interferes with the successful
transmission of a message.
11. Six Basic forms of Communication- Answer - -interpersonal
-intrapersonal
-group
-mass
-public
,-organizational
12. intrapersonal communication- Answer - communication that takes place within a persons own mind,
primar- ily through thinking and internal dialogue
13. interpersonal communication- Answer - communication that takes place between two to three
people and typically concerns the creation, maintenance, or disillusion of personal relationships
14. Group Communication- Answer - communication that takes place among a small group of people,
particularly teams, and is often focused on the completion of a task.
15. Organizational communication- Answer - communication that takes place within and between large
institu- tions and their members.
, 16. Mass communication- Answer - communication that takes place through media of many kinds, including
TV, film, and social or print media, and is transmitted to large audiences
17. Public communication- Answer - communication that takes place between a speaker (or speakers)
and an audience with the aim of engaging that audience on a topic of shared concern about the public interest. ( always
done within a public setting)
18. Public speaking as goal oriented- Answer - all speakers deliver public speeches with the intention of
achieving a specific task, usually with the assistance of the audience. (this separates public speaking from other forms)
19. Minor Goals- Answer - small, targeted tasks that the speaker hopes to achieve over the course of a speech in
order to improve its ettectiveness
20. Primary Goals- Answer - the single, focused, overarching achievement the speaker hopes to attain with her
audience by the end of the speech in order to be successful.
21. All speeches have the primary goal to persuade- Answer - to encourage the audience to
think about an issue or see the world in a way advocated by the speaker.
22. Thesis Statement- Answer - -a single, declarative sentence in which the speaker makes the centra,
overarching argument of their entire speech.
-in order to achieve primary goal, must have a thesis statement.
23. Public speaking as a form of Free Expression- Answer - speechmaking is a exercise of the
human right to share ideas and opinions with others without interference from governments or other forms of
authority
24. Free speech exceptions- Answer - a few circumstances in which the U.S. does not protect the
right to free expression
25. Incitement (Free speech exceptions)- Answer - speech that advocates the use of force in a
lawless and immediate way
26. Defamation (Free speech exceptions)- Answer - a knowingly false statement made in public
that harms the reputation of another person or entity
27. Slander (defamation)- Answer - defamation that occurs in speech
1. Standard Model of Communication- Answer - -a holistic attempt to account for the major attributes
that are at work in most communication interactions.
-Sender, message, channels, and receiver.
2. Sender in the model- Answer - the person or institution that initiates a communication interaction.
3. Message (Model of Communication)- Answer - a form of symbolic representation (a statement, a
question, an exclamation, etc...) that contains information or an inquiry from the sender to another party.
4. Channels (model of communication)- Answer - diverse forms and media in which messages
travel
5. Receiver (Model of Communication)- Answer - the person, persons, or institution for which the
sender prepares a message and from whom the sender expects a response.
6. Additions to the model of communication- Answer - Encoding, decoding, and feedback
7. Encoding (Model of Communication)- Answer - the work that a sender does to a message to
put it into a format appropriate for communication
8. Decoding (Model of Communication)- Answer - the work the receiver or receivers do to
translate the speakers encoding into a format they can interpret and understand.
9. Feedback (Model of Communication)- Answer - the verbal and non-verbal signals a receiver
provides a sender in the course of communicating.
10. Noise (model of communication)- Answer - anything that interferes with the successful
transmission of a message.
11. Six Basic forms of Communication- Answer - -interpersonal
-intrapersonal
-group
-mass
-public
,-organizational
12. intrapersonal communication- Answer - communication that takes place within a persons own mind,
primar- ily through thinking and internal dialogue
13. interpersonal communication- Answer - communication that takes place between two to three
people and typically concerns the creation, maintenance, or disillusion of personal relationships
14. Group Communication- Answer - communication that takes place among a small group of people,
particularly teams, and is often focused on the completion of a task.
15. Organizational communication- Answer - communication that takes place within and between large
institu- tions and their members.
, 16. Mass communication- Answer - communication that takes place through media of many kinds, including
TV, film, and social or print media, and is transmitted to large audiences
17. Public communication- Answer - communication that takes place between a speaker (or speakers)
and an audience with the aim of engaging that audience on a topic of shared concern about the public interest. ( always
done within a public setting)
18. Public speaking as goal oriented- Answer - all speakers deliver public speeches with the intention of
achieving a specific task, usually with the assistance of the audience. (this separates public speaking from other forms)
19. Minor Goals- Answer - small, targeted tasks that the speaker hopes to achieve over the course of a speech in
order to improve its ettectiveness
20. Primary Goals- Answer - the single, focused, overarching achievement the speaker hopes to attain with her
audience by the end of the speech in order to be successful.
21. All speeches have the primary goal to persuade- Answer - to encourage the audience to
think about an issue or see the world in a way advocated by the speaker.
22. Thesis Statement- Answer - -a single, declarative sentence in which the speaker makes the centra,
overarching argument of their entire speech.
-in order to achieve primary goal, must have a thesis statement.
23. Public speaking as a form of Free Expression- Answer - speechmaking is a exercise of the
human right to share ideas and opinions with others without interference from governments or other forms of
authority
24. Free speech exceptions- Answer - a few circumstances in which the U.S. does not protect the
right to free expression
25. Incitement (Free speech exceptions)- Answer - speech that advocates the use of force in a
lawless and immediate way
26. Defamation (Free speech exceptions)- Answer - a knowingly false statement made in public
that harms the reputation of another person or entity
27. Slander (defamation)- Answer - defamation that occurs in speech
