MENG 540 FINAL EXAM | 100 QUESTIONS AND
ANSWERS | 2025/2026 UPDATE | WITH COMPLETE
SOLUTION!!
540 Mission Answer - To help you transition from being an engineering-trained
individual contributor to effectively managing and leading others.
What were the issues with the James Webb Telescope? Answer - 5B over
budget, low work process efficiency, screws fell off the telescope shield when
shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James Webb Telescope? Answer -
he was able to improve team trust with wise leadership; work process
efficiency increased and managers were more willing to share bad news;
successful launch on christmas day 2021
Difficult Conversation guide Answer - Create a constructive climate for
authentic conversation; frame the conversation; state the issue; listen, discuss,
resolve; agree on action plan; close
Authority Answer - power to influence or command
Sources of Authority Answer - positive presence, confidence & courage, care
for humans, deep desire to help your team succeed, your technical and
management expertise, your position/title
, What helped strengthen Greg robinson's sources of authority? Answer - He
would sit with his colleagues during lunch; he cared about people and people
were able to share bad news with him
Satya Nadella relevance Answer - Valued continued learning and a "growth
mindset"
5 learnings from Eugene Kranz's leadership Answer - Pre-Crisis Planning,
Mission-Focus, Template for superior team (develop a competence standard),
Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo 13's safe return? Answer
- Uniformity of decision making + seamless decision handoffs, minimized "us"
vs. "them" & sense of owning the position, strengthened focus on mission, full
use of individual capabilities
Google's Keys to an Effective Team (5) Answer - Psychological Safety,
Dependability, Structure & Clarity, Meaning of Work, Impact of Work.
5 dysfunctions of a team Answer - 1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team Answer - Establish vulnerability
based trust, encourage healthy conflict, earn commitment, foster peer to peer
accountability, focus on team results.
ANSWERS | 2025/2026 UPDATE | WITH COMPLETE
SOLUTION!!
540 Mission Answer - To help you transition from being an engineering-trained
individual contributor to effectively managing and leading others.
What were the issues with the James Webb Telescope? Answer - 5B over
budget, low work process efficiency, screws fell off the telescope shield when
shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James Webb Telescope? Answer -
he was able to improve team trust with wise leadership; work process
efficiency increased and managers were more willing to share bad news;
successful launch on christmas day 2021
Difficult Conversation guide Answer - Create a constructive climate for
authentic conversation; frame the conversation; state the issue; listen, discuss,
resolve; agree on action plan; close
Authority Answer - power to influence or command
Sources of Authority Answer - positive presence, confidence & courage, care
for humans, deep desire to help your team succeed, your technical and
management expertise, your position/title
, What helped strengthen Greg robinson's sources of authority? Answer - He
would sit with his colleagues during lunch; he cared about people and people
were able to share bad news with him
Satya Nadella relevance Answer - Valued continued learning and a "growth
mindset"
5 learnings from Eugene Kranz's leadership Answer - Pre-Crisis Planning,
Mission-Focus, Template for superior team (develop a competence standard),
Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo 13's safe return? Answer
- Uniformity of decision making + seamless decision handoffs, minimized "us"
vs. "them" & sense of owning the position, strengthened focus on mission, full
use of individual capabilities
Google's Keys to an Effective Team (5) Answer - Psychological Safety,
Dependability, Structure & Clarity, Meaning of Work, Impact of Work.
5 dysfunctions of a team Answer - 1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team Answer - Establish vulnerability
based trust, encourage healthy conflict, earn commitment, foster peer to peer
accountability, focus on team results.
