CPTD 1.3 & 1.4 Exam Study Questions
with verified answers graded A+
2025/2026
How does a shared goal influence a team or group? - correct answer ✔✔It creates a dynamic
between team members,. making them dependent on each other for success.
A talent development professional is working with a team to improve its active listening skills.
What is the best method for the talent development professional to improve this skill? - correct
answer ✔✔Encourage listeners to interact with the speaker and listen for content as well as
meaning. The listener needs to have high levels of interaction with the speaker, listening for
content, meaning, and feelings.
A talent development professional is observing team interactions to help the team move from
the forming to the performing stake of development. What is the goal of the talent
development professional in this situation? - correct answer ✔✔To alter the behavior of the
group and of the individuals within the group. The goal is to provide the proper feedback and
correctly timed facilitation tool to alter what the group is doing.
A project team in an organization has been performing very poorly over the past year.
Management asks a talent development professional to help improve the group dynamics
between team members so that the team will function better. What is the first thing that talent
development professional. should do? - correct answer ✔✔Observe the team and individuals
behaviors while actively listening during interactions.
A talent development professional observing group dynamics in an inefficient team observes
the following: Management has defined a clear vision for the team. The team has well-defined
guiding principles for interaction. There is a clear structure for decision making, and team
members know whom to approach for a decision. The team encourages collaboration, and team
members have open discussions with each other. What is the likely cause of the team's poor
performance? - correct answer ✔✔The team's lack of involvement in the vision creation
with verified answers graded A+
2025/2026
How does a shared goal influence a team or group? - correct answer ✔✔It creates a dynamic
between team members,. making them dependent on each other for success.
A talent development professional is working with a team to improve its active listening skills.
What is the best method for the talent development professional to improve this skill? - correct
answer ✔✔Encourage listeners to interact with the speaker and listen for content as well as
meaning. The listener needs to have high levels of interaction with the speaker, listening for
content, meaning, and feelings.
A talent development professional is observing team interactions to help the team move from
the forming to the performing stake of development. What is the goal of the talent
development professional in this situation? - correct answer ✔✔To alter the behavior of the
group and of the individuals within the group. The goal is to provide the proper feedback and
correctly timed facilitation tool to alter what the group is doing.
A project team in an organization has been performing very poorly over the past year.
Management asks a talent development professional to help improve the group dynamics
between team members so that the team will function better. What is the first thing that talent
development professional. should do? - correct answer ✔✔Observe the team and individuals
behaviors while actively listening during interactions.
A talent development professional observing group dynamics in an inefficient team observes
the following: Management has defined a clear vision for the team. The team has well-defined
guiding principles for interaction. There is a clear structure for decision making, and team
members know whom to approach for a decision. The team encourages collaboration, and team
members have open discussions with each other. What is the likely cause of the team's poor
performance? - correct answer ✔✔The team's lack of involvement in the vision creation
