CAPSTONE HRM 6698 NEWEST ACTUAL EXAM WITH
COMPLETE QUESTIONS AND ANSWERS/ VERIFIED/GRADED
A+/
What are the core concepts of employee relations?
Fairness and consistency, effective communication;
documentation
Organizational culture consists of
Shared values and assumptions of. how members will behave
Organizational benefits of engaged employees?
Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and
satisfaction?
Engagement is about being interested in the work; satisfaction
is about being happy in the job
Page 1 of 26
,Which factors impact employee engagement and productivity?
Teamwork, trust, and information sharing
Management support for the employee and effective
communication
Common goals and vision
Conflict in organizations is often a result of
Conflicting interests
Unclear expectations
Poor communication
What is the purpose of a workplace investigation?
To establish the facts of the situation
What is the first step in minimizing employee discipline issues?
Ensure expectations are clearly communicated
Page 2 of 26
, OSHA
Occupational Safety and Health Administration- The Act
largely addresses employer liability for on-the-job injuries and
occupationally acquired diseases.
Civil Rights Act of 1866
This law literally gave all citizens the right to enter into
contracts as "white citizens." Congress's intent in passing this
law was to ensure that the former slaves enjoyed freedom in
their lives and were able to obtain gainful employment on an
equal basis with Caucasians.
Civil Rights act of !964
Title VII prohibits discrimination in employment based on race,
color, religion, sex, and national origin. Conditions of
employment included under Title VII include hiring, firing,
promotion, transfer, compensation, and admission to training
programs. Title VII applies to all private employers with 15 or
more employees as well as state and local governments,
colleges and universities, and employment agencies and labor
unions.
Civil Rights act of 1991
Page 3 of 26
COMPLETE QUESTIONS AND ANSWERS/ VERIFIED/GRADED
A+/
What are the core concepts of employee relations?
Fairness and consistency, effective communication;
documentation
Organizational culture consists of
Shared values and assumptions of. how members will behave
Organizational benefits of engaged employees?
Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and
satisfaction?
Engagement is about being interested in the work; satisfaction
is about being happy in the job
Page 1 of 26
,Which factors impact employee engagement and productivity?
Teamwork, trust, and information sharing
Management support for the employee and effective
communication
Common goals and vision
Conflict in organizations is often a result of
Conflicting interests
Unclear expectations
Poor communication
What is the purpose of a workplace investigation?
To establish the facts of the situation
What is the first step in minimizing employee discipline issues?
Ensure expectations are clearly communicated
Page 2 of 26
, OSHA
Occupational Safety and Health Administration- The Act
largely addresses employer liability for on-the-job injuries and
occupationally acquired diseases.
Civil Rights Act of 1866
This law literally gave all citizens the right to enter into
contracts as "white citizens." Congress's intent in passing this
law was to ensure that the former slaves enjoyed freedom in
their lives and were able to obtain gainful employment on an
equal basis with Caucasians.
Civil Rights act of !964
Title VII prohibits discrimination in employment based on race,
color, religion, sex, and national origin. Conditions of
employment included under Title VII include hiring, firing,
promotion, transfer, compensation, and admission to training
programs. Title VII applies to all private employers with 15 or
more employees as well as state and local governments,
colleges and universities, and employment agencies and labor
unions.
Civil Rights act of 1991
Page 3 of 26
