SCM 300 Davilla Exam 3 ASU Arizona State University
Campus Immersion With complete solu on Newest
Rated A+ 100% Verified correct
THINGS WE TALKED ABOUT IN CLASS - Ans - pizza
- cow path
- silicon wafers
- "cket broker
- your resume (li)le stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - Ans - any ac"vity that takes an input, adds value, and provides an output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
Things to think about with changing business processes - Ans - who will it affect
, - how will it affect them
- will the customers dislike the change?
Good inten"ons - Ans - goal oriented
- stakeholders considered
- outputs are desired
Reproducible Results - Ans - Documented and easily understood; adaptable
Measurable and manageable - Ans - En"re system considered
- easy to iden"fy problems
- accountability, good metrics
Bad Business Processes - Ans - ambiguity
- Misalignment
- misscommunica"on
Ambiguity - Ans - goals are not clearly understood
- laziness, hubris, lack of info
Misalignment - Ans - goals and ac"ons not in alignment
Miscommunica"on - Ans - employees do not understood goals, processes
Opera"onal Considera"ons - Ans - Tes"ng
- poten"al failure points in process
Campus Immersion With complete solu on Newest
Rated A+ 100% Verified correct
THINGS WE TALKED ABOUT IN CLASS - Ans - pizza
- cow path
- silicon wafers
- "cket broker
- your resume (li)le stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - Ans - any ac"vity that takes an input, adds value, and provides an output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
Things to think about with changing business processes - Ans - who will it affect
, - how will it affect them
- will the customers dislike the change?
Good inten"ons - Ans - goal oriented
- stakeholders considered
- outputs are desired
Reproducible Results - Ans - Documented and easily understood; adaptable
Measurable and manageable - Ans - En"re system considered
- easy to iden"fy problems
- accountability, good metrics
Bad Business Processes - Ans - ambiguity
- Misalignment
- misscommunica"on
Ambiguity - Ans - goals are not clearly understood
- laziness, hubris, lack of info
Misalignment - Ans - goals and ac"ons not in alignment
Miscommunica"on - Ans - employees do not understood goals, processes
Opera"onal Considera"ons - Ans - Tes"ng
- poten"al failure points in process
