ISDS 351 EXAM 1 Questions and Answers
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What is an information system? [ Ans: ] A set of
interrelated components that collect (or retrieve), process,
store, and distribute information to support decision
making and control in an organization
Competitive Strategy [ Ans: ] enables an organization to
generate more sales or achieve superior profit margins
compared to its rituals
Leavitt's Diamond [ Ans: ] A model that states an
organization's information systems operate within a
context of people, technology infrastructure, processes,
and structure.
Leavitt's Diamond [ Ans: ] use this model to introduce new
systems into the workplace in a manner that lowers stress
encourages teamwork and successful implementation
personal information system [ Ans: ] improves
productivity of individual users in performing stand-alone
tasks
workgroup information system [ Ans: ] supports teamwork
and enables people to work together effectively, whether
team members are in the same location or dispersed
around the world.
, 2
enterprise information systems [ Ans: ] to meet
organization wide business needs & typically shares data
with other enterprise applications used within the
organization.
Introganizacional IS [ Ans: ] enables sharing of
information across organizational boundaries
to achieve (lower cost, reduced manual effort and
decreased time to conduct business) must be accurate
COMPLETE & accurately current
Value Chain [ Ans: ] A series of activities involved in
designing, producing, marketing, delivering, and
supporting any product. Each link in the chain has the
potential to either add or remove value from the product
the customer eventually buys.
supply chain [ Ans: ] A key value chain whose primary
activities include inbound logistics, operations, outbound
logistics, marketing and sales, and service.
Strategic Planning [ Ans: ] A process that helps managers
identify initiatives and projects that will achieve
organizational objectives.
ex amazon using drones to deliver packages to gain adv
over competitors
information system planning [ Ans: ] a formal process for
identifying and assessing all possible information systems
development projects of an organization.