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Terms in this set (51)
The management of systems or processes that create good
Operations Management
and/or provide services
a sequence of activities and organizations involved in producing
Supply Chain
and delivering a good or service
measurements taken at various points in the transformation
Feedback
process
the comparison of feedback against previously established
Control
standards to determine if corrective action is needed
In terms of the production of tangible, low, high, easy, much, narrow, patentable
goods when comparing it
against the provision of services,
the output is
____________(tangible/intangible),
the customer contact and labor
content is _______(low/high), the
uniformity of input and
opportunity to correct problems
before delivery is
___________(low/high), measurement
of productivity is
__________(easy/hard), inventory is
______(much/little), wages have a
__________ range (narrow/wide),
and goods are often
____________________ (patentable/not
patentable)