well answered
A hotel achieved an occupancy rate of 90.2 % this May. Last May the hotel achieved an 82.0%
occupancy. What was the amount of this hotel's percentage change in occupancy this year
when compared to last year?
a)+10%
b)-8.2%
c)-10%
d)+8.2% - ANS ✔✔+10%
A hotel must ensure that their website
a)promotes local businesses
b)contains advertisements
c)allows for easy online booking
d)Links to the local chamber of commerce - ANS ✔✔allows for easy online booking
A STAR report typically provides information on which of the following
a)Occupancy
b)RevPAR
c)ADR
d)all of the above - ANS ✔✔Occupancy, RevPAR, ADR (ALL OF THE ABOVE)
A subset of customers who have common needs is known as a
a)market segment.