COB 300 Operations TopHat Raktim Pal Questions and
Answers |Fall 2026/2027 Update | 100% Correct
Question 1
Among the following, which one is the latest?
Correct Answer
Mass Customization
Question 2
Managing the supply chain has become more important as a result of firms increasing their levels of:
Correct Answer
Outsourcing
Question 3
Which of the following is NOT a reason for poor performance of our organization in the marketplace?
Correct Answer
Taking advantage of strengths/opportunities and recognizing competitive threats
Page 1 of 33
,Question 4
Which of the following is least likely (relative to the other choices) to affect the cost an organization incurs in producing its
products or services?
Correct Answer
Price
Question 5
Which of these factors would be least likely to affect productivity?
Correct Answer
Advertising
Question 6
Which of the following is true?
Correct Answer
Functional strategies are shaped by organizational strategy.
Question 7
Years ago in the overnight delivery business, providing package-tracking capability gave some firms a competitive
advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of ________
becoming _________ over time.
Correct Answer
Order Winners; Order Qualifiers
Page 2 of 33
,Question 8
ABC Corporation has a plant in Baltimore area that uses 200 tons of raw materials, 300 hours of labor, and 500 units of
electricity to make 50 tons of a particular type of chemical per week. Annual overhead cost is $26,000. The cost of labor is
$20 per hour and the cost of electricity is $2 per unit. It costs $30 to buy 1 ton of raw materials. Assume 52 weeks in a year.
Based on the given information, find the following. The multifactor productivity (tons of chemical produced per dollar
spent) of this company on a weekly basis is:
Correct Answer
0.0037
Question 9
XYZ Corporation likes to increase its productivity by 20% by reducing amounts of inputs used in its finished good. Amount
of inputs used should be reduced by:
Correct Answer
None of the above (not 10, 15, 20, or 25%)
Question 10
A clinic in Harrisonburg is open from 8 AM to 5 PM (no break) and sees approximately 10 patients in each hour. Due to
increasing demand, the clinic decided to take more appointments and would see approximately 16 patients per hour
during 8 AM - 10 AM and 4 PM - 5 PM. The total number of patients served per day would increase by:
Correct Answer
20%
Page 3 of 33
, Question 11
The main focus of concurrent approach is to
Correct Answer
Reduce the time required to complete all design functions
Question 12
A machine is made of three key components: A, B, and C. Reliabilities of A, B, and C are 0.96, 0.95, and 0.98 respectively.
There is an additional component, B", which has a reliability of 0.9 and works as a backup unit for component B. What is
the overall reliability of the machine?
Correct Answer
93.61%
Question 13
In which variant of the generic product development process are the cleaning products?
Correct Answer
Process-intensive products
Question 14
The main focus of quality function deployment (QFD) is:
Correct Answer
To get the voice of the customer into the design of a product
Page 4 of 33
Answers |Fall 2026/2027 Update | 100% Correct
Question 1
Among the following, which one is the latest?
Correct Answer
Mass Customization
Question 2
Managing the supply chain has become more important as a result of firms increasing their levels of:
Correct Answer
Outsourcing
Question 3
Which of the following is NOT a reason for poor performance of our organization in the marketplace?
Correct Answer
Taking advantage of strengths/opportunities and recognizing competitive threats
Page 1 of 33
,Question 4
Which of the following is least likely (relative to the other choices) to affect the cost an organization incurs in producing its
products or services?
Correct Answer
Price
Question 5
Which of these factors would be least likely to affect productivity?
Correct Answer
Advertising
Question 6
Which of the following is true?
Correct Answer
Functional strategies are shaped by organizational strategy.
Question 7
Years ago in the overnight delivery business, providing package-tracking capability gave some firms a competitive
advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of ________
becoming _________ over time.
Correct Answer
Order Winners; Order Qualifiers
Page 2 of 33
,Question 8
ABC Corporation has a plant in Baltimore area that uses 200 tons of raw materials, 300 hours of labor, and 500 units of
electricity to make 50 tons of a particular type of chemical per week. Annual overhead cost is $26,000. The cost of labor is
$20 per hour and the cost of electricity is $2 per unit. It costs $30 to buy 1 ton of raw materials. Assume 52 weeks in a year.
Based on the given information, find the following. The multifactor productivity (tons of chemical produced per dollar
spent) of this company on a weekly basis is:
Correct Answer
0.0037
Question 9
XYZ Corporation likes to increase its productivity by 20% by reducing amounts of inputs used in its finished good. Amount
of inputs used should be reduced by:
Correct Answer
None of the above (not 10, 15, 20, or 25%)
Question 10
A clinic in Harrisonburg is open from 8 AM to 5 PM (no break) and sees approximately 10 patients in each hour. Due to
increasing demand, the clinic decided to take more appointments and would see approximately 16 patients per hour
during 8 AM - 10 AM and 4 PM - 5 PM. The total number of patients served per day would increase by:
Correct Answer
20%
Page 3 of 33
, Question 11
The main focus of concurrent approach is to
Correct Answer
Reduce the time required to complete all design functions
Question 12
A machine is made of three key components: A, B, and C. Reliabilities of A, B, and C are 0.96, 0.95, and 0.98 respectively.
There is an additional component, B", which has a reliability of 0.9 and works as a backup unit for component B. What is
the overall reliability of the machine?
Correct Answer
93.61%
Question 13
In which variant of the generic product development process are the cleaning products?
Correct Answer
Process-intensive products
Question 14
The main focus of quality function deployment (QFD) is:
Correct Answer
To get the voice of the customer into the design of a product
Page 4 of 33
