PREPARATION EXAM WITH CORRECT
ACTUAL QUESTIONS AND CORRECTLY
WELL DEFINED ANSWERS LATEST
ALREADY GRADED A+ 2025 – 2026
5 Techniques of Call Management - ANSWERS-1. Minimising
call-Processing gaps
2. Focus on the callers message, NOT the way it is delivered
3. Acknowledge the caller's emotion
4. Using calming techniques throughout the call.
5. Use repetitive persistance when necessary.
What is the difference between field and DLS assessment? -
ANSWERS-The field provider is able to use all senses to
assess a scene and the patient/s.
The EMD relies on the caller answering structured protocol
driven questions to help priorotise the key symptoms.
, Repititive Persistance - ANSWERS-1. Combine a command
with a reason.
2. Firm but caring tone.
3. Repeat it Verbatim.
The 4 essential elements of "Negligence" - ANSWERS-1.
Duty
2. Breach of duty
3. Injury/damage/suffering
4. Causation
The 4 objectives of the MPDS - ANSWERS-1. Safety
2. System Response
3. Patient Care
4. Information for responders.
Why is it important to ask Key Questions in the order they
are written? - ANSWERS-1. The key questions are ordered by
priority, with safety questions in red and generally listed 1st.
Questions are then arranged in order of dispatch priority
with key words in bold.