Milady CIMA Foundations Chpt 10 - The Beauty Business fully solved

Milady CIMA Foundations Chpt 10 -
The Beauty Business fully solved

Malpractice, properly liability, and fire refer to types of ____ - correct answer ✔✔Insurance



Client service records should include ____ - correct answer ✔✔Products used



A good telephone personality includes all of the following characteristics except ____ - correct
answer ✔✔A monotone voice



Encouraging a client who is booked for a haircut to also get a manicure or facial is an example of
____ - correct answer ✔✔Cross promoting



All of the following are benefits of keeping purchase and inventory records except ____ - correct
answer ✔✔Ensuring supplier discounts



The responsibilities of a receptionist include all of the following except ____ - correct answer
✔✔Draping clients



Smooth business management depends on all of the following factors except ____ - correct
answer ✔✔Volunteerism



Responding to customer complaint must not be handled with ____ - correct answer
✔✔Impatience



Examples of business expenses include ____ - correct answer ✔✔Insurance, utilities, and
salaries