CNA CHAPTER 3 EXAM 2026
COMMUNICATION AND ETHICS
◉ Chronic illness. Answer: On-going illness with no cure (arthritis)
◉ Terminal Illness. Answer: Will not recover (AD & COPD)
◉ ALR. Answer: Assisted living residence
◉ DON. Answer: Director of nursing
◉ LVN. Answer: Licensed vocational nurse
◉ HMO. Answer: Health maintenance organization
◉ SNF. Answer: Skilled nursing facility
◉ RN. Answer: Registered nurse
◉ LPN. Answer: Licensed practical nurse
,◉ PPO. Answer: Preferred provider organization
◉ A&O x0. Answer: Awake but not aware of anything
◉ A&O x1. Answer: Aware of them self
◉ A&O x2. Answer: Aware of self and place
◉ A&O x3. Answer: Aware of self, place, date, time
◉ A&O x4. Answer: Aware of self, place, date, time, events
◉ Respite care. Answer: resident cared for at home gets taken to
nursing home while family is away
◉ Physical therapist. Answer: Helps restore function
◉ Occupational therapist. Answer: Helps return person to their
ADL's
◉ Medicare. Answer: Federal health insurance for people over 65
,◉ Medicaid. Answer: Sponsored by federal gov't and run by state
◉ OBRA. Answer: Omnibus reconciliation act of 1987
residents informed of their rights orally or written
◉ Representative. Answer: Able to act on persons behalf if he/she
cannot do so
◉ Ombudsman. Answer: Helps residents voice a grievance
◉ Who are restraints ordered by. Answer: Doctor
◉ Aiding and Abetting. Answer: Person is not present during crime
but has knowledge of the crime
◉ Ethics. Answer: Knowledge of right and wrong
◉ Libel. Answer: Making false statements in writing
◉ Malpractice. Answer: Negligence by professional person (NOT
CNA)
, ◉ Neglect. Answer: Failure to provide person with service to prevent
mental/physical harm
◉ Negligence. Answer: Unintentional wrong where person did not
act in a reasonable manner and the persons property was harmed
◉ Slander. Answer: Making a false statement orally
◉ Defamation. Answer: Injuring persons reputation by making false
statements
◉ False imprisonment. Answer: Unlawful restraint or restriction of
persons freedom of movement
◉ Fraud. Answer: Saying or doing something to deceive a person
◉ Assault. Answer: Threatening to harm someone without consent
◉ Battery. Answer: Touching someone without consent
◉ Holism. Answer: Considers the whole person
◉ Comatose. Answer: Being unable to respond
COMMUNICATION AND ETHICS
◉ Chronic illness. Answer: On-going illness with no cure (arthritis)
◉ Terminal Illness. Answer: Will not recover (AD & COPD)
◉ ALR. Answer: Assisted living residence
◉ DON. Answer: Director of nursing
◉ LVN. Answer: Licensed vocational nurse
◉ HMO. Answer: Health maintenance organization
◉ SNF. Answer: Skilled nursing facility
◉ RN. Answer: Registered nurse
◉ LPN. Answer: Licensed practical nurse
,◉ PPO. Answer: Preferred provider organization
◉ A&O x0. Answer: Awake but not aware of anything
◉ A&O x1. Answer: Aware of them self
◉ A&O x2. Answer: Aware of self and place
◉ A&O x3. Answer: Aware of self, place, date, time
◉ A&O x4. Answer: Aware of self, place, date, time, events
◉ Respite care. Answer: resident cared for at home gets taken to
nursing home while family is away
◉ Physical therapist. Answer: Helps restore function
◉ Occupational therapist. Answer: Helps return person to their
ADL's
◉ Medicare. Answer: Federal health insurance for people over 65
,◉ Medicaid. Answer: Sponsored by federal gov't and run by state
◉ OBRA. Answer: Omnibus reconciliation act of 1987
residents informed of their rights orally or written
◉ Representative. Answer: Able to act on persons behalf if he/she
cannot do so
◉ Ombudsman. Answer: Helps residents voice a grievance
◉ Who are restraints ordered by. Answer: Doctor
◉ Aiding and Abetting. Answer: Person is not present during crime
but has knowledge of the crime
◉ Ethics. Answer: Knowledge of right and wrong
◉ Libel. Answer: Making false statements in writing
◉ Malpractice. Answer: Negligence by professional person (NOT
CNA)
, ◉ Neglect. Answer: Failure to provide person with service to prevent
mental/physical harm
◉ Negligence. Answer: Unintentional wrong where person did not
act in a reasonable manner and the persons property was harmed
◉ Slander. Answer: Making a false statement orally
◉ Defamation. Answer: Injuring persons reputation by making false
statements
◉ False imprisonment. Answer: Unlawful restraint or restriction of
persons freedom of movement
◉ Fraud. Answer: Saying or doing something to deceive a person
◉ Assault. Answer: Threatening to harm someone without consent
◉ Battery. Answer: Touching someone without consent
◉ Holism. Answer: Considers the whole person
◉ Comatose. Answer: Being unable to respond
