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PGA LEVEL 3 HUMAN RESOURCES
MANAGEMENT AND SUPERVISING AND
DELEGATING COURSE CONTENT
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
A facility that establishes a strong employment model early on,
visualizes and supports a positive culture, and finds employees who can
commit to the facility's vision, mission, and business objectives is—Ans:
positioning itself for long-term success.
Paying more for employees does not necessarily mean a loss to the
facility—Ans: True.
If union employees operate at the facility,—Ans: all HR policies must
comply with contract requirements.
At most facilities, the head professional is a prime mover in the business
planning process, helps—Ans: set targets for growth and financial
performance, and plays a large role in charting the facility's future
direction.
The business strategy can be strengthened by making sure it is
integrated with and reflected in—Ans: human resources policies so that
they too become major tools in furthering strategic goals.
Effectively pursuing and achieving the vision requires that the leadership
be able to—Ans: guide employees towards its realization.
A good leader uses his or her skills and capabilities to guide those whom
he or she is leading toward—Ans: achieving the facility's vision.
Leadership is the skill of working with and through other people to
accomplish—Ans: organizational goals.
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Facilities leadership must be able to effectively unite the team around the
facility's vision, mission, and values.—Ans: True.
By setting a good example, good leaders help employees internalize the
ideas so they can carry out their everyday tasks in a way that will—Ans:
further the facility's goals.
If a person has to come to work at a specified time, place, on a regular
basis, he or she is an—Ans: employee not an independent contract.
Two primary ways in which to pay non-exempt professionals is—Ans:
hourly wage, and time and a half pay for overtime.
fluctuating hours and a fixed salary.
Consolidation Omnibus Reconciliation Act (COBRA)—Ans: gives workers
and their families who lose their health benefits the right to choose to
continue group benefits provided by their group health plan for limited
periods of time under certain circumstances.
immigration Reform and Control Act (IRCA)—Ans: requires employers to
attest to employees' immigration status, and makes it illegal to knowingly
hire or recruit unauthorized immigrants.
Occupational Safety and Health Act (OSHA)—Ans: helping ensure the
health and safety of employees in the workplace.
Equal Pay Act—Ans: Earning must be tied to a seniority system, merit
system, quantity or quality of production, or a differential other than
gender.
Fair Labor Standards Act (FLSA)—Ans: minimum wage, overtime pay,
record keeping, and youth employment standards.
The facility's staffing requirements are largely determined by the facility's
departments and business areas, which are in turn determined by the
facility type.—Ans: True.
The first step in the hiring process—Ans: determining the number or staff
one needs to meet facility business goals and quality standards.
PGA LEVEL 3 HUMAN RESOURCES
MANAGEMENT AND SUPERVISING AND
DELEGATING COURSE CONTENT
QUESTIONS WITH DETAILED VERIFIED
ANSWERS
A facility that establishes a strong employment model early on,
visualizes and supports a positive culture, and finds employees who can
commit to the facility's vision, mission, and business objectives is—Ans:
positioning itself for long-term success.
Paying more for employees does not necessarily mean a loss to the
facility—Ans: True.
If union employees operate at the facility,—Ans: all HR policies must
comply with contract requirements.
At most facilities, the head professional is a prime mover in the business
planning process, helps—Ans: set targets for growth and financial
performance, and plays a large role in charting the facility's future
direction.
The business strategy can be strengthened by making sure it is
integrated with and reflected in—Ans: human resources policies so that
they too become major tools in furthering strategic goals.
Effectively pursuing and achieving the vision requires that the leadership
be able to—Ans: guide employees towards its realization.
A good leader uses his or her skills and capabilities to guide those whom
he or she is leading toward—Ans: achieving the facility's vision.
Leadership is the skill of working with and through other people to
accomplish—Ans: organizational goals.
, Page | 2
Facilities leadership must be able to effectively unite the team around the
facility's vision, mission, and values.—Ans: True.
By setting a good example, good leaders help employees internalize the
ideas so they can carry out their everyday tasks in a way that will—Ans:
further the facility's goals.
If a person has to come to work at a specified time, place, on a regular
basis, he or she is an—Ans: employee not an independent contract.
Two primary ways in which to pay non-exempt professionals is—Ans:
hourly wage, and time and a half pay for overtime.
fluctuating hours and a fixed salary.
Consolidation Omnibus Reconciliation Act (COBRA)—Ans: gives workers
and their families who lose their health benefits the right to choose to
continue group benefits provided by their group health plan for limited
periods of time under certain circumstances.
immigration Reform and Control Act (IRCA)—Ans: requires employers to
attest to employees' immigration status, and makes it illegal to knowingly
hire or recruit unauthorized immigrants.
Occupational Safety and Health Act (OSHA)—Ans: helping ensure the
health and safety of employees in the workplace.
Equal Pay Act—Ans: Earning must be tied to a seniority system, merit
system, quantity or quality of production, or a differential other than
gender.
Fair Labor Standards Act (FLSA)—Ans: minimum wage, overtime pay,
record keeping, and youth employment standards.
The facility's staffing requirements are largely determined by the facility's
departments and business areas, which are in turn determined by the
facility type.—Ans: True.
The first step in the hiring process—Ans: determining the number or staff
one needs to meet facility business goals and quality standards.
