AND ANSWERS
What should you do if you see a pest? - Answer-- Tell a manager immediately and
quietly
- Describe the pest, where you saw it, and any other details you can remember
- Stay calm.
How can you prevent pests? - Answer-- Dispose of garbage quickly and correctly.
- Properly store all food supplies
- Clean and sanitize your area thoroughly.
- Clean up spills and crumbs immediately
Food Allergy - Answer-when a person's immune system reacts to certain foods
- Symptoms may include: Asthma, Anaphylactic shock, Swelling of lips, mouth, and
or/throat, Potentially death
Food Intolerance - Answer-does not affect immune system and is not life-threatening,
but can cause permanent damage
Celiac Disease (Gluten Intolerance) - Answer-- Individuals with Celiac Disease can not
eat any of the following food items: Wheat, Rye, Barley, Triticale, Many others
- Foods may become contaminated. Example: gluten free pasta
- If you are not careful and someone with Celiac Disease eats gluten, you can cause
permanent damage to their body.
9 Most Common Food Allergens - Answer-- Milk and dairy products
- Eggs and egg products
- Fish
- Shellfish
- Wheat
- Soy and soy products
- Peanuts
- Tree Nuts
- Sesame
Should you only be careful with these 9? - Answer-No! Other allergies can be just as
serious!
, - Examples: Rice, Chocolate, Corn, Garlic, Melon, Strawberries, Potatoes
Helping Guests with an Allergy or Intolerance - Answer-- Avoid cross-contact: the
transfer of an allergen from a food containing that allergy to a food not containing the
allergen. Could occur through gloves or equipment
- Follow the recipe
- Ask the chef Show the ingredient label
- Allergen app
- Always take extra precaution
- Wash, rinse, and sanitize your work station.
- Get a manager if you need help
- Remember customer service
What could make food unsafe? - Answer-- Biological Contaminants
- Chemical Contaminants
- Physical Contaminants
Biological Contaminants - Answer-Includes: bacteria, viruses, parasites, and fungi
Chemical Contaminants - Answer-Includes: cleaners, sanitizers, and polishes
Physical Contaminants - Answer-Includes: metal shavings, staples, bandages, glass,
dirt, and other natural objects (example: fish bones in a fillet)
Dining Services allows ________ to use hand sanitizer instead of washing their hands
because are they not handling food - Answer-cashiers
When should you wash your hands? - Answer-- Before you start work
- After doing the following activities
-- Using the restroom
-- Handling: Raw food, Boxes, Chemicals,
-- Sneezing or coughing
-- Smoking, eating, or drinking
-- Changing gloves
-- Touching anything that may be contaminated: Hair, Face, Clothing, Trash, Anything
not sanitized
Proper Handwashing Technique - Answer-1 Make sure you are at a handwashing sink,
not a sink used for food production.
2 Make sure paper towels are available.
3 Wet your hands with warm running water.
4 Apply soap.
5 Vigorously scrub hands and forearms for at least 20 seconds (Not while under running
water. Make sure to get spots frequently missed.)
6 Rinse thoroughly under running water.