COURSE) 151 QUESTIONS AND ANSWERS | 2025/2026
UPDATE | WITH COMPLETE SOLUTION!!
successful business change? 3 things Answer - uncover root causes of
problems
identify issues to be addressed
ensure any solution aligns with business needs
what is included in the Business Change lifecycle? 6 things Answer - Alignment
Definition
Design
Implementation
Realisation
(all linked to the business case)
what is CBAM? Answer - Concerns Based Adoption Model
in BCL what is alignment? Answer - Strategic analysis of the organisation to the
external ever changing environment
in BCL what is definition? Answer - Analysis of the opinions, concerns,
knowledge and ideas in order to identify quantifiable supporting data
,in BCL what is design? Answer - Changing business processes, IT, operations,
job descriptions. Creating and testing before roll out
in BCL what is implementation? Answer - Change management with
supporting documentation for training and support
in BCL what is realisation? Answer - Looking retrospectively at the business
case to ensure planned benefits accrue and benefits are realised
what is strategic analysis? Answer - -Typically the work of Strategic Analysts
and Senior managers
-should have access to organisation strategy in order produce processes and IT
systems solutions
-use of technology to drive business change
what is business analysis? Answer - -investigate business systems
- resolve localised business issues
-consider processes, IT systems, and resources
-recommend with supporting business case business improvement options
what is systems analysis? Answer - - analysing and specifying IT system
requirements
-consider options for the IT solution
-often referred to as System Designers and Developers
what is the holisitic approach? Answer - -root causes, not symptoms
-Business improvement, not IT change
, - Options, not solutions
- Feasible, contributing requirements, not all requests
-the entire business change lifecycle, not just requirements definition
-negotiation, not avoidance.
What is the POPIT model? Answer - -People - required skills? motivated? do
they understand the business objectives?
- Organisation - is there a supportive management style? are jobs and
responsibilities well defined? is there collaborative cross functional working?
- Processes - are they well defined and communicated? good IT support or
workarounds? does the process require documents to be passed around the
org unnec/ any potential for delay or errors?
-Information - do staff have info to conduct their work effectively? are
managers able to make decisions based on accurate and timely information
-Technology - do the systems support the business as required? do the systems
provide the information needed to run the organisation?
definition of a business analyst? Answer - -investigate business systems
- evaluate actions
- document business requirements
- elaborate requirements
- may also: strategy implementation, business case production, benefits
realisation, specification of IT requirements
BA competencies? Answer - -communication
-relationship building
- influencing
-working as a team